Development of digital instruments for measuring the effect of open selection, job satisfaction, transformational leadership and work motivation on the performance of civil servants

Abstract

The state civil apparatus (SCA) is a state asset. SCA must be maintained, and its competence is developed to provide quality public services according to the times. The classic problem faced by several local governments is that many SCA is less than optimal in carrying out their service tasks to the community, arrive late, and are less productive. This study aims to develop a digital measurement instrument about the effect of open selection, job satisfaction, transformational leadership, and work motivation on the performance (OSTMonP) of civil servants. Several steps of instrument development are determining evaluation components, determining evaluation aspects, instrument items, testing instrument items, analyzing instrument items, and determining final items—data collection through questionnaires and documentation. The subjects of this research are two experts who pick the validity and 45 respondents as SCA in the reliability test. The analytical technique instrument through content validation uses the Gregory formula. The instrument reliability test used the Cronbach Alfa formula. The development of OSTMonP resulted in 133 items with very high validity and very high-reliability categories. OSTMonP can support the measurement of public services through several relevant factors.