Book chapter

Competing Values in Public Administration (2020)

in: Oxford Research Encyclopedia of Politics

Abstract

Public administration theory and practice are been rife with competing values, and 21st-century trends and challenges create new value dilemmas. Values—standards and qualities that guide behavior and decision making—can compete for attention because they may be of equal importance to the larger public interest that administrative actors are aiming to realize yet adhering to each of them at once is not feasible or possible. Examples are transparency, accountability, equity, effectiveness, efficiency, and legality. Hence, administrative actors have to find ways to manage competing values at an individual and institutional level.