The Routledge companion to air transport management

In: Routledge companions in business, management and accounting

Abstract

Current state of the air transport sectors -- The global airline industry / John F. ÓConnell -- The air cargo industry / Rico Merkert and David Alexander -- The airport industry / Lucy Budd and Stephen Ison -- Air traffic management and air navigation service providers / Marc Bourgois, Eduardo G. González and Peter Hullah -- The commercial aerospace industry / Fariba E. Alamdari, Jan Hogrefe and Wendy R. Sowers -- Impacts of liberalisation in global mature markets / David Gillen -- Liberalisation developments in key selected emerging markets / Eric T. Njoya and David Warnock-Smith -- Evolving airline and airport business models / Marina Efthymiou and Andreas Papatheodorou -- Application of management disciplines to airlines and airports -- Airline business strategy / Gui Lohmann and Bojana Spasojevic -- Airport business strategy / Nigel Halpern -- Airline economics and finance / Anming Zhang and Yahua Zhang -- Airport economics and finance / Anne Graham -- Airline marketing / Blaise P. Waguespack -- Airport marketing / Nigel Halpern -- Airline capacity planning and management / Cheng-Lung Wu and Stephen J. Maher -- Airport capacity planning and management / Dieter Wilken -- Airline sustainability and corporate social responsibility / Robert Mayer -- Airport sustainability and corporate social responsibility / Christopher Paling and Callum Thomas -- Key selected themes -- Patterns and drivers of demand for air transport / Xingwu Zheng and Anne Graham -- The role of technology in airline management and operations / Berendien Lubbe and Theunis Potgieter -- Key aspects in aviation security / William G. Morrison and Kathleen Rodenburg -- Airline service quality and the consumer experience / Dawna L. Rhoades -- Consumer protection regimes and passenger complaints / Paul Hooper -- Low cost carrier implications for human resource management / Geraint Harvey and Peter Turnbull -- Air transport and climate change / Stefan Gössling -- Index