Collaborative Performance Management for Public Health: A Practical Guide
Cover -- Half Title -- Title Page -- Copyright Page -- Table of Contents -- List of Tables -- List of Figures -- Foreword: Collaborative Performance Management for Public Health - A Practical Guide -- 1 Performance Management in Public Health -- Foundations in Performance Management -- First Steps -- Urgency for Performance Management System Development -- Conclusion -- References and Resources -- 2 What is a Performance Management System? -- What is a Performance Management System? -- How does the PM System Work Begin? -- How can a PM System be Used in an Organization? -- Who Should be Involved in the Agency's PM System Process? -- Conclusion -- References and Resources -- 3 Introducing Performance Management to an Organization -- Change Management Contingency Matrix -- Change Management -- Managing Culture Change -- Managing the Personalities -- Communication Planning for Introducing PM System -- Conclusion -- Bibliography -- 4 The Five Stages of Performance Management -- Stage 1: Minimal Awareness of PM -- Stage 2: Awareness of the Need for PM and Its Usefulness -- Stage 3: Limited PM Deployment -- Stage 4: Formal Agency-Wide PM Process -- Stage 5: Culture of PM -- Conclusion -- References and Resources -- 5 Developing Agency and Programmatic Goals, Objectives, Measures and Targets -- Overview of Goals and Objectives -- Overview of Measures -- Overview of Targets -- Examples in Practice of Goal, Objective, Measure Alignment -- What Should Not be Included as Performance Measures? -- Tips and Techniques for Monitoring -- Conclusion -- References and Resources -- 6 Implementation and Maintenance of a Performance Management System -- PDCA in Performance Management -- Key Elements of Successful PM Systems -- Conclusion -- References and Resources -- 7 Developing a Performance Management Plan -- Purpose -- Definition of PM -- Key Definitions.