Conflict mediation - Challenges from experiences and practices

In: Development dialogue, Heft 53, S. 60-72

Abstract

An examination of the success of Scandinavians in mediations argues that even though these countries do not have immense resources their leverage stems from effective persuasion, described as the art of getting people to do what they had no prior intention of doing. Persuasion entails getting the parties perceptions of their interests in line with each other & finding the right words to express the other party's interests. Attention is given to the importance of timing, equality, & neutrality in negotiations. It is pointed out that mediators are not expected to be unbiased, especially in relation to the desired solution. Challenges to mediation dynamics posed by partnership & ownership are explored, along with the belief of Scandinavian mediators that the willingness of all parties to find a solution is the prerequisite for a successful outcome. Other matters addressed include the role of international support; the reality that conflict management agreements are sometimes the only possible course; & the need to introduce basic social changes in order to prevent renewed hostilities. Adapted from the source document.