Making The Connection: Cross-cultural Management Course and Cultural Intelligence
In: Journal of International Trade & Commerce Vol. 16, No. 3, June 2020 (pp. 1-13)
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In: Journal of International Trade & Commerce Vol. 16, No. 3, June 2020 (pp. 1-13)
SSRN
In: Management revue: socio-economic studies, Band 21, Heft 3, S. 353-371
ISSN: 1861-9908
In: International journal of cross cultural management, Band 23, Heft 2, S. 299-316
ISSN: 1741-2838
Since its introduction less than two decades ago, cultural intelligence (CQ) has emerged as a new field of research against the backdrop of globalization to advance our understanding of the required capabilities for individuals and firms to function effectively in contexts characterized by cultural complexity. Despite its recognition as an independent factor within a multi-loci framework of intelligences influencing individual and organizational outcomes, CQ's nature and conceptualization on the three levels of analysis currently identified are still ambiguous. Consequently, CQ's associations with proposed outcomes are also undertheorized. Upon a review of the literature, this paper will advance three main arguments, First, aside from the original individual level, clarification is required for CQ on the team and firm levels as to whether it is a collective manifestation of individual CQ or something entirely different. Second, organizational outcomes related to CQ have not been fully imagined, particularly in the contexts of transformations of organizational structures and leadership configurations in the modern economy. Third, the current theoretical framework and future research agenda can be enriched by adding an ethical dimension and a meta-firm level of analysis.
In: Group & organization management: an international journal, Band 31, Heft 1, S. 40-55
ISSN: 1552-3993
Cultural intelligence has various meanings that can be looked on as complementary. On one hand, it refers to behaviors that are considered intelligent from the point of view of people in specific cultures. Such behaviors can include quick application of previously learned information in some cultures, getting along with kin in other cultures, and slow and deliberate consideration of alternative courses of action in still other cultures. On the other hand, cultural intelligence can also refer to the traits and skills of people who adjust quickly, with minimal stress, when they interact extensively in cultures other than the ones where they were socialized. The two uses of the term are related because people who want to be sensitive to other scan examine intelligence as it is defined and demonstrated in other cultures and can make adjustments in their own behaviors during their cross-cultural experiences.
In: The Australasian journal of popular culture: AJPC, Band 6, Heft 1, S. 135-148
ISSN: 2045-5860
Abstract
Travel affords us many things, such as time for reflection, leisure, work and exploration. It can also be key in helping us to understand others, to adjust and adapt to new scenarios and stressors. In this sense, travel can be a means to increase one's intelligence. This study looks at the metric of cultural intelligence (CQ) – an individual's ability to function in various cultural contexts – and how travel can increase this. A major dimension of CQ is cultural metacognition, a term that describes the ability of an individual to be culturally aware and adaptable in multicultural situations. Travel to a culture significantly different from one's own can strengthen cultural metacognition, especially during longer periods of work or study; however, this is also possible during short-term overseas experiences. The importance of high CQ is essential in an increasingly globalized world, and CQ capabilities form a major component of the 'soft skills' that employers desire in university graduates. Our study reviews the possibilities for increasing CQ in short-term overseas study through intensive design-thinking workshops with a focus on students of creative arts and design. Previous studies on CQ tended to focus on Management and Business studies. Strong CQ skills are seen as an asset in these fields; however, they are particularly relevant in the arts where career paths do not always have a strictly defined skill set and often rely on graduates to be adaptable and flexible to many varied work situations. This article sets out the process that we utilized in facilitating a series of cross-cultural workshops for Australian design students in Singapore, in partnership with overseas students from Hong Kong and Singapore. Employing case studies, quantitative and qualitative surveys, observation and analysis, our study attempts to show how intensive multidisciplinary and cross-cultural designthinking workshops in short-term study tours for university students can influence the CQ skills of students in creative arts and design disciplines.
Presenting a universal set of techniques and people skills that will allow you to adapt quickly to, and thrive in, any cultural environment, this book will show you how to discard your own culturally based assumptions and pay careful attention to cues in cross-cultural situations. --
In: Springer Series in Emerging Cultural Perspectives in Work, Organizational, and Personnel Studies
In: Journal of managerial psychology, Band 25, Heft 8, S. 876-898
ISSN: 1758-7778
PurposeThe purpose of this research is to examine relationships between emotional intelligence and the four factor model of cultural intelligence – metacognitive CQ, cognitive CQ, motivational CQ, and behavioral CQ.Design/methodology/approachConfirmatory factor analyses and hierarchical regression analyses on data from 381 students in Korea are conducted.FindingsThe results support discriminant validity of the four factor model of cultural intelligence scale (CQS) in relation to the emotional intelligence (EQ) construct. This study also demonstrates that the EQ factors related to social competence (social awareness and relationship management) explain CQ over and beyond the EQ factors related to self‐competence (self‐awareness, and relationship management). Finally, the results present that specific factors of EQ are related to specific factors of CQ.Originality/valueThe findings of this study demonstrate how CQ and EQ are distinct, but related constructs, which has not been conducted by prior research.
In: The journal of internationalization and localization: JIAL, Band 4, Heft 1, S. 1-21
ISSN: 2032-6912
Abstract
The paper will outline a research project based on the analysis of diary entries written by a multinational cohort of German, Polish, Chinese and US-American Master students during a time span of 15 months as part of the course requirements for a module entitled "Applied Intercultural Communication" in the MA "International Management and Intercultural Communication / GlobalMBA". The diary-writing project, which was started in 2013, is intended to serve two main purposes:
For the students, the diaries will be a tool and personal "learning log" to gain greater awareness of their own cultural values and to critically reflect on the process of cultural adjustment (or lack thereof) and the experience of travelling, living and studying with a multinational cohort in four foreign countries. In this way, the diaries also represent a dynamic scenario of the students' acculturation process at various points of their studies.
We, as researchers, educators and program developers, want to explore how this experience-based approach allows us to chart a student's development and attitudinal shifts from the beginning to the end of a 15-month program, both in terms of personal growth and intercultural learning. Consequently, the diaries are intended to serve as a tool to discover and assess which aspects of human experience are globally shared and observable and which areas require the students to undergo processes of cultural localization and adaption in order to function adequately in new cultural environments.
Students are encouraged to observe, monitor and report on any culturally defined and "different" situation without being judgemental. Moreover, students are required to specifically report on the process of team/cohort building and on ways of dealing with criticism, disappointment, conflict and "Otherness". The findings of our qualitative research will be fed back into the process of further curriculum integration and development.
In: Commonwealth & comparative politics, Band 47, Heft 4, S. 430-455
In: International Journal of Management Reviews, Band 20, Heft 1, S. 99-119
SSRN
In: International peacekeeping, Band 24, Heft 3, S. 434-460
ISSN: 1743-906X
Culture has recently become a significant aspect of military operations; the ability to win 'hearts and minds' of a local population is gained through cultural awareness, a product of cultural intelligence. This article aims to discuss the role of culture during peace operations in particular, and population-centric military operations in general. In this context, the concept of cultural intelligence is discussed through the concepts of 'power', 'intelligence', and 'culture'. The theoretical discussion raises the importance of cultural intelligence for the exercise of soft and smart power in operational areas. NATO's International Security and Assistance Force (ISAF) in Afghanistan was chosen as a case study and the data were collected through interviews with an expert group of 45 individuals. These interviewees with field experience in peace operations provided a foundation for widening the theoretical approach. The article concludes with the interpretation of the obtained data. The research findings prove that the skill of conquering people's hearts and minds in operation environments can be developed through cultural intelligence, and military leaders/political decision-makers should not neglect cultural intelligence as a soft power tool in peace operations as well as in population-centric military operations.
World Affairs Online
In: International journal of human resource management, Band 23, Heft 7, S. 1320-1341
ISSN: 1466-4399
Cultural intelligence is the capability of a person to adapt effectively to different cultures. This capability has been investigated in areas such as management, military, and education. However, there are no studies in sport referring to this capability. It is important to study cultural intelligence in sport because of the increased globalisation resulting from coaches' and athletes' migration across countries and clubs. This study aimed to develop the CQsport and examine its factorial structure and psychometric properties; and examine coaches' cultural intelligence and their perceived cross-cultural training needs. Participants were 209 football coaches either with or without international experience. Participants completed an online survey consisting of CQsport and a cross-cultural training needs questionnaire. We used a Multi-Group analysis, within the SEM approach, to test group differences in the CQsport and performed a One-Way ANOVA for comparisons across groups concerning cross-cultural training needs. Coaches with international experience rated themselves with more cultural intelligence in the sports context than coaches with no international experience on the metacognitive, cognitive, motivational and behavioural dimensions. Coaches with international experience also self-rated fewer training needs than coaches without international experience. This study represents the first attempt to examine football coaches' cultural intelligence and their cross-cultural training needs.
BASE
In: International journal of human resource management, Band 25, Heft 4, S. 558-570
ISSN: 1466-4399