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"Prepared for publication in Western City magazine." ; Mode of access: Internet.

"Summary of remarks presented to the Spring Meeting of the City Manager's Department, League of California Cities, February 14, 1963, Monterey, California." ; "P-2714" ; Mode of access: Internet.

Increasing stature and recognition are being provided to logistic support activities by both government and industry. Within industry, the responsibility for support functions rests with the product support organization. This article discusses the growing role of data processing in contractor product support operations. It covers the responsibilities of various functional areas comprising the product support organization and briefly mentions examples of how data processing is being applied in several of these activities. The factors influencing the introduction of data processing into the product support field are also covered. Finally, the benefits achieved by the installation of machine-aided systems and the related impact on support performance are also emphasized.

AbstractSome of the principles and concepts of a revised logistics data‐processing system, proposed for the Air Force and developed at RAND, are discussed. These ideas provide a general framework in which a data‐processing system might be developed that would be able to meet the operational needs of the 1960's. The ideas developed in this paper, although pointed particularly at the Air Force, might have relevance and use for the other military services and for industry in general.