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Background: The quality of the relationship between professional and user is one of the important factors in the recovery process. However, more knowledge is needed concerning the components of helping relationships and characteristics of the helping professional. The aim of this study was to explore users' experiences of helping relationships with professionals. Data and methods: This was a grounded theory analysis of 71 qualitative interviews to explore users' experience of helping relationships and their components, in psychiatric care in Sweden. Discussion: Within the three main categories – interpersonal continuity, emotional climate and social interaction – two core themes were found that described vital components of helping relationships: a non-stigmatizing attitude on the part of the professionals and their willingness to do something beyond established routines. Conclusions: The focus in psychiatric treatment research needs to be broadened. In addition to research on the outcome of particular methods and interventions, the common factors also need to be investigated, above all, what is the effect of the quality of the relationship between user and professional. Greater attention needs to be paid, as well, to how helping respective obstructive relationships in psychiatric services arise, are maintained or are modified.

The present study examined the relationships between teachers' and communication clinicians' self-reported knowledge on cochlear implants and their expectations of CIs. The authors also explored these professionals' views regarding the child's communication mode, educational setting, and social options following cochlear implantation. The participants were 47 teachers of deaf students and 35 communication clinicians. The results showed that there were no significant differences between the two groups in self-reported knowledge on CI. Both groups knew very little about mapping, costs, or insurance, and reported good knowledge about candidacy. Expectations from CIs were moderate to high, and were significantly related to respondents' knowledge and specific experience with CIs. Most professionals in both groups supported spoken-language communication, individual inclusion, and social exposure to children with normal hearing as well as to children with hearing impairments.

Purpose– Although qualified women are still underrepresented at ranks of senior management in all countries, considerable progress has been made in identifying work experiences associated with career success and advancement. The studies of mentor relationships in North America have shown that women receiving more functions from their mentors reported benefits such as greater job and career satisfaction, and female mentors provided more psychosocial functions than did male mentors. The present study examined antecedents and consequences of mentor relationships in a sample of managerial and professional women working for a large organization in Turkey. The paper aims to discuss these issues.Design/methodology/approach– Data were collected from 192 women managers and professionals using anonymously completed questionnaires.Findings– The following results were obtained: having a mentor relationship had little impact on work outcomes, female and male mentors generally provided the same mentor functions, and mentor functions had little impact on work outcomes.Practical implications– Highlights the potential role of both organizational and societal values in mentoring programs.Originality/value– These findings are at odds with previously reported results obtained in Anglo-Saxon countries. Possible explanations for the failure to find previously reported benefits of mentoring are offered.

Was macht Hilfebeziehungen - oder soziale Interventionen im Allgemeinen - so empfindlich gegenüber Missbrauch? Diese Probleme stehen in einer direkten Beziehung zum Wesen der Hilfebeziehungen. Der Kern dieser Beziehung besteht in der Ungleichheit und Asymmetrie zwischen dem Helfer und der Person, der geholfen wird, und ihrer Abhängigkeit vom Helfer. Asymmetrie ist die treibende Kraft hinter jeder sozialen Intervention und gleichzeitig ihr Schwachpunkt. Ein großer Teil der Tätigkeit der intervenierenden Partei besteht darin, mit dieser Asymmetrie angemessen umzugehen. Die Asymmetrie stellt hohe Anforderungen an die professionelle Einstellung des Helfers. Kann der Helfer in akzeptabler Weise mit Abhängigkeit umgehen? Ist er professionell versiert? Der Verfasser gibt einen Überblick über Gefahren und Fallen asymmetrischer Interventionsbeziehungen. Er verweist insbesondere auf die Bedeutung der Nähe von Hilfe und Macht. (ICEÜbers)

This article presents an exploratory account of how medical professionals understand the relationship between new technology and their professional identities. Drawing on interview data with senior surgeons from a variety of surgical disciplines, the article draws attention to how new technologies provide occasions for the evaluation of existing intra- and inter-professional relationships, and professional identity as a whole. In particular, the role of changing insider/outsider dynamics is emphasized, as is the importance of recognizing professional identity as in constant flux at micro-, meta- and macro-levels. The implications for existing theory are discussed, and further research questions identified.