Suchergebnisse

Interpersonal communication as practical wisdom : reclaiming Aristotle's Nicomachean ethics for the professional sphere -- Interpersonal communication as civil communication : reclaiming John Locke's An essay concerning human understanding -- A relational view of interpersonal communication : reclaiming Ruesch and Bateson's Communication: the social matrix of psychiatry -- An interactional view of interpersonal communication : reclaiming Watzlawick, Beavin, and Jackson's Pragmatics of human communication -- Interpersonal communication as face-work within reference encounters reclaiming Erving Goffman's On face-work -- A relational model of interpersonal communication for face-to-face and virtual communication in reference encounters -- What did we learn?

Working in a rural community locates the professional in a wider social network as community members often expect more from their professionals; not only as service providers, but also as engaged members of the community. This can result in the rural social worker being highly visible both personally and professionally and it can also lead to overlapping relationships. These higher expectations can place stress on the worker in terms of maintaining accepted professional roles and a sense of professional identity. This qualitative study explores the first-hand experiences of a cross-section of service providers in more than a dozen communities within northwestern Ontario and northern Manitoba, Canada. The responses of the participants provide some insight into how rural practitioners maintain their professional identity when working within the unique demands of the rural and remote context. Recurring themes from the interviews suggest that these professionals craft their own informal decision-making processes to address intersecting roles, community gossip, and personal isolation, even while, in some cases, practicing in their home community. The findings provide greater understanding of the pressures and realities of working in small remote towns and the challenges of responding to the expectations and realities of relationships including the expectation of working with friends and family members of friends or colleagues: issues that have not been adequately studied in the literature to date.

Background: The quality of the relationship between professional and user is one of the important factors in the recovery process. However, more knowledge is needed concerning the components of helping relationships and characteristics of the helping professional. The aim of this study was to explore users' experiences of helping relationships with professionals. Data and methods: This was a grounded theory analysis of 71 qualitative interviews to explore users' experience of helping relationships and their components, in psychiatric care in Sweden. Discussion: Within the three main categories – interpersonal continuity, emotional climate and social interaction – two core themes were found that described vital components of helping relationships: a non-stigmatizing attitude on the part of the professionals and their willingness to do something beyond established routines. Conclusions: The focus in psychiatric treatment research needs to be broadened. In addition to research on the outcome of particular methods and interventions, the common factors also need to be investigated, above all, what is the effect of the quality of the relationship between user and professional. Greater attention needs to be paid, as well, to how helping respective obstructive relationships in psychiatric services arise, are maintained or are modified.

The present study examined the relationships between teachers' and communication clinicians' self-reported knowledge on cochlear implants and their expectations of CIs. The authors also explored these professionals' views regarding the child's communication mode, educational setting, and social options following cochlear implantation. The participants were 47 teachers of deaf students and 35 communication clinicians. The results showed that there were no significant differences between the two groups in self-reported knowledge on CI. Both groups knew very little about mapping, costs, or insurance, and reported good knowledge about candidacy. Expectations from CIs were moderate to high, and were significantly related to respondents' knowledge and specific experience with CIs. Most professionals in both groups supported spoken-language communication, individual inclusion, and social exposure to children with normal hearing as well as to children with hearing impairments.

Purpose– Although qualified women are still underrepresented at ranks of senior management in all countries, considerable progress has been made in identifying work experiences associated with career success and advancement. The studies of mentor relationships in North America have shown that women receiving more functions from their mentors reported benefits such as greater job and career satisfaction, and female mentors provided more psychosocial functions than did male mentors. The present study examined antecedents and consequences of mentor relationships in a sample of managerial and professional women working for a large organization in Turkey. The paper aims to discuss these issues.Design/methodology/approach– Data were collected from 192 women managers and professionals using anonymously completed questionnaires.Findings– The following results were obtained: having a mentor relationship had little impact on work outcomes, female and male mentors generally provided the same mentor functions, and mentor functions had little impact on work outcomes.Practical implications– Highlights the potential role of both organizational and societal values in mentoring programs.Originality/value– These findings are at odds with previously reported results obtained in Anglo-Saxon countries. Possible explanations for the failure to find previously reported benefits of mentoring are offered.

Intro -- Collaborating in Healthcare: Reinterpreting Therapeutic Relationships -- TABLE OF CONTENTS -- Series introduction: Practice, Education, Work and Society -- Acknowledgement -- Preface -- Glossary -- Section 1: Professional relationships -- 1. Reinterpreting professional relationships in healthcare: The question of collaboration -- 2. Healthcare as a context for collaboration: More than we can easily see -- Section 2: Study of collaboration in healthcare -- 3. Researching collaboration and collaborating -- 4. The RESPECT Model of Collaboration -- 5. Valuing ordered and organic collaboration: People, place, process and purpose -- 6. Experience dimensions of collaborating: Engaging, entering, establishing, envisioning and effecting -- 7. Reviewing dimensions of collaborating: Reflexivity, reciprocity and responsiveness -- 8. RESPECT: An aporia of collaborating in and across all levels of healthcare -- Section 3: RESPECT Model of Collaboration in healthcare practice -- 9. Rhythms of collaborative practice: Being in and out of sync with others -- 10. Entering and leaving teams: Team roundabouts -- 11. Collaborating within professions: Many layers and many roles -- 12. Collaborating across different healthcare cultures -- 13. Collaborating across white and black spaces: The power of language -- 14. Collaborating in community rehabilitation: A person-centred, student-assisted service -- 15. Collaborating with colleagues across distances: Face-to-face versus tele- and video-conferencing -- Section 4: Educational applications of the RESPECT Model of Collaboration -- 16. Working across health and education sectors: Acknowledging different starting points for interagency collaboration -- 17. Community collaboration beyond the red tape: Complying without being constrained.

Was macht Hilfebeziehungen - oder soziale Interventionen im Allgemeinen - so empfindlich gegenüber Missbrauch? Diese Probleme stehen in einer direkten Beziehung zum Wesen der Hilfebeziehungen. Der Kern dieser Beziehung besteht in der Ungleichheit und Asymmetrie zwischen dem Helfer und der Person, der geholfen wird, und ihrer Abhängigkeit vom Helfer. Asymmetrie ist die treibende Kraft hinter jeder sozialen Intervention und gleichzeitig ihr Schwachpunkt. Ein großer Teil der Tätigkeit der intervenierenden Partei besteht darin, mit dieser Asymmetrie angemessen umzugehen. Die Asymmetrie stellt hohe Anforderungen an die professionelle Einstellung des Helfers. Kann der Helfer in akzeptabler Weise mit Abhängigkeit umgehen? Ist er professionell versiert? Der Verfasser gibt einen Überblick über Gefahren und Fallen asymmetrischer Interventionsbeziehungen. Er verweist insbesondere auf die Bedeutung der Nähe von Hilfe und Macht. (ICEÜbers)