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Communication science has matured enough to deserve a serious appraisal. New theories are continuously emerging. (SJO)

A vital part of a social worker's role is to build strong relationships based on confidence and trust, with people across all stages of the life course and from a broad range of backgrounds, in what can be extremely challenging circumstances. In this, her latest collaboration with Palgrave, bestselling social work author Karen Healy turns her attention to the key topic of communication and the importance of developing into a skilled communicator across all areas of professional practice

Cover -- Title Page -- Copyright Page -- Contents -- Once upon a time … -- So how does this apply to workplace communication? -- Influence -- How do we learn to communicate? -- Influence in the workplace -- What is the Colin James Method®? -- What is this influence thing? -- Thank you, Bernice McCarthy -- Foundation: It's all about the Triple D -- Diagnose -- Design -- Delivery -- Part I Diagnose -- Chapter 1 Diagnosing the what and the who -- What is the context? -- What is the topic, subject or theme? -- Who is who? -- Big audiences -- Chapter 2 What is the outcome from the audience perspective? -- What do you want them to feel? -- What do you want them to think? -- What do you want them to do? -- What do you want them to commit to? -- Chapter 3 Begin with why -- Map the territory -- Chunking -- Part II Design -- Chapter 4 Phase one - Context -- First impressions -- Step 1: Start strong -- Ask a question -- Use a data point or numbers -- Tell a story -- Use a quote or statement -- Step 2: Create relevance -- Step 3: Introduce your concept -- Step 4: Manage the FODs -- FOD management design -- Chapter 5 Phase two - Connection -- Step 5: Self-intro -- Designing the self-intro -- Step 6: Guidelines -- Technology -- Q& -- A -- Notes, handouts, documents -- Participation -- How long? -- Chapter 6 Phase three - Content -- Step 7: Reintroduce the concept -- Step 8: Lay out your principles -- Step 9: Present details -- Step 10: Summarise by re-emphasising the principles -- Chapter 7 Phase four - Call to action -- Step 11: Call to action (the ask/next steps) -- Chapter 8 Phase five - Close -- Step 12: Strong close -- 1. Future pacing -- 2. Tie back to your start strong -- 3. Link back to the relevance and Why? Frame -- 4. Thank you -- In summary -- Part III Delivery -- Chapter 9 The power of PAVERS® -- Chapter 10 Physiology -- Posture.

Chapter 1: Introduction: what's so good about science communication? -- Chapter 2: Ethics, values and science -- Chapter 3: The Multiple Ethics of Science -- Chapter 4: (Science) Communication as ethics -- Chapter 5: Kairos -- Chapter 6: Knowing and ignoring: the utility of information -- Chapter 7: Storytelling and selling science -- Chapter 8: Show me the money -- Chapter 9: What are the guiding ethical principles of science communication? -- Chapter 10: Ethical science communication in practice -- Chapter 11: is science communication ethical? a question of justice -- Chapter 12: Conclusion

Scientific debates in modern societies often blur the lines between the science that is being debated and the political, moral, and legal implications that come with its societal applications. This manuscript traces the origins of this phenomenon to professional norms within the scientific discipline and to the nature and complexities of modern science and offers an expanded model of science communication that takes into account the political contexts in which science communication takes place. In a second step, it explores what we know from empirical work in political communication, public opinion research, and communication research about the dynamics that determine how issues are debated and attitudes are formed in political environments. Finally, it discusses how and why it will be increasingly important for science communicators to draw from these different literatures to ensure that the voice of the scientific community is heard in the broader societal debates surrounding science.

Science, politics, industry, media, state-run and private organisations, private citizens: everyone has their own demands, their own heritage of knowledge, thoughts, opinions, aspirations, needs. Different worlds that interact, question one another, discuss; in one word: they communicate. It is a complicated process that requires professionals «who clearly understand the key aspects of the transmission of scientific knowledge to society through the different essential communication channels for multiple organizations». The purpose of this commentary is to cast some light upon the goals, the philosophy and the organisation behind some European and extra-European Master's degrees in science communication. We have asked the directors of each of them to describe their founding elements, their origins, their specific features, their structure, their goals, the reasons why they were established and the evolution they have seen over their history.