Suchergebnisse

The public administration community faces one certainty -- the status quo will change, and change dramatically. What government does today, and how it does it, will look far different a decade from now. How two federal agencies -- the US Postal Service and the Social Security Administration -- are grappling with a rapidly changing environment are presented. To successfully adapt to change, the federal government will need to be proactive yet careful in its efforts. The case studies illustrate the challenge that government faces to continue to provide quality service in times of scarce resources, balanced against its need to meet societal needs and stay true to core missions. To facilitate these processes and establish effective long-term planning mechanisms, the federal government may need an integrated, government-wide effort. Once a vision and plan has been established, agencies' leadership will need to drive transformation efforts and clearly communicate what changes will be required. Adapted from the source document.