Suchergebnisse

ABSTRACT Objective: To propose a theoretical model based on nine drivers of service innovation (organizational culture, strategies, research and development, employees, technological trajectory, institutional trajectory, competitors, consumers, and suppliers) in order to comprehend the phenomenon. Originality/value: Given its recent empowerment and the manufacturing focus it has initially received, service innovation still lacks models that seek to comprehend the phenomenon within an encompassing and particular framework. The originality of this study arises from this issue. Design/methodology/approach: The method consists of a multiple case study. We used semi-structured interviews with strategic hospital managers and documental research with an analysis of accounting balances, organograms, and other documents. We addressed the cases from a systemic perspective in order to permit comparison within the same structure. Results: The model permitted us to recognize that the analyzed hospitals were having difficulty innovating, as shown by some characteristics found through the drivers that were proposed by this study. More specifically, the hospitals follow a unidimensional and outdated concept of innovation; that is, they consider innovation in services to be the adoption of technologies from the industry, as shown by Barras (1986). There are also no strategic innovation programs.

Purpose
The aim of this study is to identify and analyze empirical evidence, which verifies the existence of the transactional capability construct in firms of financial systems in two different countries.


Design/methodology/approach
This study investigates how the dimensions, and sub dimensions, of the transactional capability construct are reflected in the design of contracts. When analyzing the information from personal consumption loan contracts of nine Spanish firms and ten Peruvian firms in the financial system of each country, generalizable evidence of the transactional capability can be identified.


Findings
The main result of this study is the identification of empirical evidence that proves the existence of transactional capability in financial markets with different characteristics.


Research limitations/implications
This study was limited by a lack of similar research, which hampered the task of identifying and defining the dimensions that form the transactional capability construct.


Originality/value
The identification of transactional capability was based on the analysis of contracts of personal credit consumption in the Peruvian and Spanish financial systems.

Although there is research pertaining to the boundaries of firms, this field of study still requires more development. The objective of this paper is to analyse firm boundaries considering technological and transactional capabilities. The method chosen was that of multiple case studies conducted in firms having different technological intensity levels. The main results are contained in three propositions. Firstly, all industrial firms have technological and transactional capability. Secondly, firms with more developed capabilities (technological and transactional) expand their boundaries. Thirdly, the firms are able to expand their boundaries by means of the accumulation of technological capability, transactional capability, or both. As a conclusion to this paper, technological and transactional capabilities are essential for expanding the boundaries of firms at any level of technological intensity.

This article presents a bibliometric overview of publications on university-industry collaboration (UIC) from the last fifty years (1969–2018). Among the results that were obtained, three main ones come to light. First, this article presents a complete panorama of UIC research from the past fifty years. Secondly, we were able to note that the UIC research trajectory can be divided into four generations which are represented by different phases: the discovery phase (1969–1979), the development phase (1980–1999), the expansion phase (2000–2010) and the consolidation phase (2011–2018). Furthermore, the connections and evolution pertaining to these four generations were identified. The third result was the identification of eight research trends within the UIC context: 'UIC topics' (especially: motivation, channels, barriers and results), 'engineering education', 'societies and institutions', 'knowledge transfer', 'innovation', 'entrepreneurial university', 'sustainability' and 'developing countries'.

Purpose
The purpose of this paper is to present eight papers selected from ALTEC 2015 that provide an overview of innovation in Latin America.


Design/methodology/approach
This editorial seeks to define innovation by examining its conceptual foundations. It considers innovation beyond firms and technology to address other forms, such as social and institutional innovations. Thereafter, it discusses innovation in the context of Latin America and suggests means by which to stimulate it in the region. Finally, the authors present the eight papers included in this "special edition."


Findings
The major findings of the paper are that it considers non-technological innovation within firms, innovation beyond the firm and innovation beyond technology. Moreover, it helps to better understand a core issue of innovation in Latin America, which is the focus on macroeconomic policy instead of microeconomic stimuli.


Originality/value
A broader understanding of the concept of innovation is of notable importance. Innovation implies the recognition of issues related to the market (firm), but also to the community (society) and to humanly devised constraints (institutions). Technology is only one part of it. For this special issue, the selected articles highlight the efforts made by different authors to contribute to innovation studies in the editors' region.

n/a

Sem resumo.