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The objective of study are twofolds : analysing the achievement of tourism development in Bogor Regency retrospectively and analysing policy development prospectively that can be used by local goverment in order to develop the contribution of tourism sector to generate local revenue. This study use mixed method (quantive and qualitative) sequential-explanatory with unit of analysis consist of 2 components : implementors and policy targets. Focus Group Discussion with stakeholders is used to elaborate problems and alternative solutions being offered. Based on analysis result, it can be described that there are several policy problems encountered by local government related to tourism development namely : lack of competence and professional human resources, especially with tourism competency; lack of good infrastructure to and from tourism destination places; inconsistencies between the implementation of RTRW (spatial plan) and the utilization of spaces for the benefit of the tourism industry , lack of commitment and consistency of the Regent to develop tourism and lack of coordination among related-parties/agencies. In order to make tourism development getting better in the future, policy development is a crucial point. It is important to develop policy options based on real problem and develop policy capacity for those who involved in policy arena, especially policy maker and policy analyst. A Guide of Policy Development can be used as useful guidance to formulate and implement policy effectively.

Public criticism about "budgetary party" conducted by Local Legislative Body (DPRD) in past two years reveals how impartant to set up instruments or tools that would be effectively control the body. Beside political approach, ethical approach to this issue will give another perspectives on how public organization or public officials should operate. Based on this approach, there are 3 conflicting sources that resulted in irresponsible, or unatehical, action of public organizations as follow : conflict of authority, conflict of interest, and conflict of role. In order to eliminate negative impact of those conflicting aspects, we have to consider ethics solution as viable alternatives. One of the important steps is put ethics legislation (or ethics law) on policy agenda. It is essential to adopt the law that would regulate public organizations or public officials comply with their ethical action in area such as financial exposure, campaign financing and so forth. Furthermore, some basic principles of limitation should be considered as compelling frameworks.Assuming that there is a strong political commitment from supra-political structure on legislative reform, the possibility of the law to be implemented is relatively high since sociopolitical setting has changed significantly. The establishment of Ethics Commission (or other names) and Ethics Code in Legislative Act (UU no. 22/2003), the consistency of media to disclose the issues, and the result of legislative general election are some important factors for us to be more optimistic.Kata kunci: legislatif, kepentingan publik, perilaku tidak etis, etika, responsibilitas

Potensi pariwisata di Kabupaten Bogor harus dikelola dan dimanfaatkan secara optimal melalui penyelenggaraan program pengembangan pariwisata yang diharapkan menjadi pemicu pertumbuhan wilayah serta menyebarnya tempat pariwisata yang dapat dikunjungi wisatawan. Teori yang digunakan adalah teori implementasi kebijakan dari Van Meter dan Van Horn karena hasil atau kinerja kebijakan ditentukan oleh faktor-faktor sebagai berikut: standar dan sasaran tertentu; sumber daya; komunikasi antar organisasi; karakter birokrasi pelaksana; sikap pelaksana; kondisi sosial, politik, dan ekonomi. Penelitian ini menggunakan metode deskriptif analisis dengan unit analisis yaitu implementors (Dinas Kebudayaan dan Pariwisata dengan sampel diambil secara purposif sebanyak 18 orang pejabat struktural) dan sasaran kebijakan (pengelola tempat-tempat wisata dengan sampel pengelola pribadi, instansi pusat/daerah, perusahaan, dan masyarakat/yayasan). Berdasarkan hasil analisis, pelaksanaan pembangunan bidang kepariwisataan di Kabupaten Bogor selama ini menghadapi masalah pokok yaitu: keterbatasan SDM kepariwisataan, baik secara kuantitas maupun kualitas (kompeten dan profesional); belum baiknya infrastruktur (sarana dan prasarana), khususnya akses jalan dan jaringan transportasi, menuju destinasi wisata sehingga berpengaruh terhadap kinerja sektor kepariwisataan; koordinasi lintas-instansi dan lintas-pelaku yang belum optimal. Hal tersebut diperkuat dengan hasil penilaian rataan terbobot untuk variabel implementasi kebijakan berdasarkan model Van Meter dan Van Horn sebesar 3,37 (dalam skala 5) dan termasuk kategori "cukup baik". Agar bidang kepariwisataan di Kabupaten Bogor dapat berkembang dengan baik, maka implementasi kebijakan ke depan harus fokus pada upaya perbaikan yaitu peningkatan kapasitas SDM (kuantitas dan kualitas), ketersediaan dan perbaikan infrastruktur untuk peningkatan aksesibilitas dari dan menuju destinasi wisata, serta perumusan mekanisme kooordinasi lintas-instansi dan lintas-pelaku dari pihak-pihak terkait dalam pembangunan bidang kepariwisataan.

Micro, Small and Medium Enterprises (MSMEs) are business activities that are able to expand employment opportunities and can play a role to improve equity and income of people. Therefore, the development of MSMEs still faces various constraints that need attention from various parties, especially the government, both central and local one. This research aims to find out the capacity of local government in empowering MSMEs during COVID-19 pandemic in Sukabumi City. The capacity of local government is based on three levels, namely system level, organizational/institutional level, and individual/human resource level. Method of this research is descriptive-qualitative method by maximizing primary and secondary data. Collection of primary data uses interview and observation, meanwhile secondary data are collected by documentation. The collected data are qualitatively described. Results of this research indicate that the capacity of local government based on system level, organizational/institutional level, and individual/human resource level is needed in empowering MSMEs during COVID-19 pandemic in Sukabumi City. The capacity building of local government of Sukabumi City has been conducted but it is not optimal yet and therefore the capacity building of local government is needed to improve the contribution of MSMEs on the local economy. Key words: COVID-19 Pandemic, Empowerment, Local Government Capacity, Micro, Small and Medium Enterprises. ; Micro, Small and Medium Enterprises (MSMEs) are business activities that are able to expand employment opportunities and can play a role to improve equity and income of people. Therefore, the development of MSMEs still faces various constraints that need attention from various parties, especially the government, both central and local one. This research aims to find out the capacity of local government in empowering MSMEs during COVID-19 pandemic in Sukabumi City. The capacity of local government is based on three levels, namely system level, organizational/institutional level, and individual/human resource level. Method of this research is descriptive-qualitative method by maximizing primary and secondary data. Collection of primary data uses interview and observation, meanwhile secondary data are collected by documentation. The collected data are qualitatively described. Results of this research indicate that the capacity of local government based on system level, organizational/institutional level, and individual/human resource level is needed in empowering MSMEs during COVID-19 pandemic in Sukabumi City. The capacity building of local government of Sukabumi City has been conducted but it is not optimal yet and therefore the capacity building of local government is needed to improve the contribution of MSMEs on the local economy.

Service is one of the government's main tasks, which is to provide services as a manifestation of the general duty of government to realize public welfare. However, in reality, in this service, there are still problems that occur in building permits, such as the industrial land used island that is not suitable for building construction. This study aimed to determine the quality of service for Building Construction Permits (IMB) of residential houses in the One-Stop Service and Integrated Services in Bogor city in West Java. This study uses the theory of service quality from Zeithaml, Parasuraman & Berry, which consists of 5 dimensions, namely tangibles, reliability, responsiveness, assurance, and empathy. The research method uses descriptive methods using Quantitative. Observation, interviews, and questionnaires do data collection. The sample in this study was 63 respondents consisting of the community and service officers. The results obtained an average number of 4.27 with outstanding ratings. It means that overall service quality has been excellent. However, there are still some indicators and dimensions whose value is still lacking, namely the responsiveness dimension of service speed indicators and indicators of the accuracy of the issuance of both. Finally, the researcher suggested that there should be improvements in the speed of service and the accuracy of the letters.

Betung Kerihun National Park and Danau Sentarum (TNBKDS) have tourism potential based on the classification of tourist attraction object (ODTW), if developed and utilized optimally will bring socio-economic impacts for the people around the area of TNBKDS. The purpose of this research is to know the implementation of policy of tourism utilization of TNBKDS in relation of socio-economic impact for society around the area. By using approach of theory of policy implementation model G. Edward III which measure success of policy implementation through 4 variables include; Communication, Resources, Disposition, and Bureaucratic Structure. The method used is descriptive analysis by using quantitative approach. With data analysis techniques using the calculation of Weight Mean Score (WMS). And the analytical unit is divided into 2 sources, namely the implementer of the Central Park TNBKDS based on purposive sampling with the number of samples of 28 employees involved in the field of tourism. And the policy target of the village community Menua Sadap as cultural attractions and the village of Sepandan as a natural tourist attraction TNBKDS with purposive samples each 30 respondents with gender representation, ketokohan, work and so forth. The results of the study are generally based on the assessment of implementing the policy (implementor) is quite good with the acquisition score of 3.33. While the assessment of policy targets based on ODTW classification that is; cultural tourism Menua Sadap obtained a score of 3.49 according to the criteria of interpretation including good category, while the natural attractions Lake Sentarum village Sepandan with a score of 2.60 according to the criteria of interpretation including bad category. Based on the results of the analysis, the difference between the results of the assessment occurs due to communication intensity and bureaucratic structure, and the most fundamental because it is influenced by local culture / culture factors that influence the social, economic and political environment of the policy target itself.policy Implementation, tourism utilization, community of TNBKDS area

The employee work enthusiasm come up from the lack of leadership adopted a leader in an organization to achieve its objectives optimally, so that leaders were able to move their subordinates. For this reason, an organization was required to have a leader who was able to create a dynamic working atmosphere and be able to improve employee work enthusiasm. Based on the research results themselves were aware that the Cicurug District employee work enthusiasm declined, it was seen from the interests of employees who work less were: in completing the job was not timely, the lack of desire was achieved, the minimum salary factor especially permanent employees, were less conducive working atmosphere, sub-district in Cicurug District who tent to use a democratic leadership style was less effective and optimal running. Based on calculation result showed that leadership style democracy in the Cicurug District in the criteria very well shown in 4.24, and for employee work enthusiasm in the Cicurug District was good criteria shown in figure 3.89. Based on the testing hypothesis results through the spearman rank correlation formula showed that the Ha accepted and Ho rejected, it meant that there was no democratic leadership style influence on employee work enthusiasm with rho calculation values of 0.24 and the coefficient of determination of 5.76%. Thus 94.24% employee work enthusiasm influenced other variables such as: 1. influence of incentives 2. Organizational work climate.Key word: Leadership style, Democration.

Green Open Space (GOS) consist of public GOS and private GOS. Meanwhile, focus of this research is public GOS. To be precise, research aim is to know existing condition about the development of public GOS, to explore how the policy related has implemented, and to identify push factor and pull factor involved. Research method used is qualitative method. Snowball sampling is used to collect related data from public and employee of the Agency (Dinas Kebersihan dan Pertamanan). In addition, among public GOS purposively "active garden" have chosen as focus, that is 7 out of 32 active garden available.This research shows that based on regulation requirement of Perda public GOS is around 20,565 % from city area. Existing condition is not ideal, still less than 11-12 % from the ideal measure. Meanwhile, based on structured interview with chosen respondent reveal that almost 60 percent of tkem is satisfy with existing condition of public garden and almost 40 percent respond reversely. Notably, respondent show their unsatisfy respond to Taman Heulang Public Garden due to the existence of street vendor (PKL), vandalism in a certain spot, and so forth.The obstacle factor of policy implementation are the difficulties to acquire public GOS, lack of human resources, lack of coordination among local agencies, and lack of policy socialization to the public. In addition, there are conducive factor that can be boost the effective policy implementation as follows : law that induce targeted of ideal composition of public GOS, public anthusiasm to utilize existing public garden, the willingness among related parties (Central government, local government, local agency, even attentive public) to work together in implementing policy more effectively. Keywords : Green Open Space, policy implementation, public garden

Regional Water Company (PDAM) is a company that is managed by the Local Government to operate as a body of community service that is selling services and trust in society. PDAM has to must still understand the behavior and wishes of the customers in the utilization of services of drinking water and the discretion of the company in the form term of service standards set, so as to provide a good service that causes customers to be satisfied. One of the PDAM in Indonesia is PDAM Tirta Kahuripan located in Bogor. PDAM Tirta Kahuripan is often get complaints from their customers. Of the Many customers who complained about the poor service system so far is are leaky pipe impact on the high notes of erroneous meter, water quality is still dirty muddy, and sluggish handling of a complaint. The aim of research is to find out a complaint management system in order to improve customer satisfaction at PDAM Tirta Kahuripan. The theory used to analyze a system of customer complaints is the referring to the Minister of Administrative Reform and Bureaucratic Reform No. 3 Year of 2015 on the Road Map Development Complaints Public Service Nationwide with 3 sizes of complaint management : outcomes, targets, and programs. While, improving customer satisfaction using Fandi Tjiptono and Gregory Cahndra theory (2006: 130) with four dimensions to measure customer satisfaction : the system of complaints and suggestions, Customer satisfaction Survey, Ghost Shopping (Shadow Customer), and Customer Switching Analysis. Research methods used in this research is descriptive quantitative method using questionnaires / questionnaire and interviews as the main instrument to collect data. The results showed that the management of customer complaints in accordance with to existing procedures with the acquisition of a score of is 3.32 according to the with category of interpretation of the category is as quite good enough (moderate). Meanwhile, the results of data analysis by increasing customer satisfaction PDAM Tirta Kahuripan obtained a score of is 2.83 in the category with category of interpretation as good enough (moderate). Nevertheless, But there is a needs to be have a system or application that can be accessed in to the customer complaints and the organizers therefore PDAM can respond and follow complaint subsequently. Keywords : Complaint Management System , Customer Satisfaction

This study aims to analyze the implementation of infrastructure development programs and map out what factors influence infrastructure development programs. This research took place in Ciawi Sub-District, Bogor Regency, West Java Province, Indonesia. The research method used a descriptive analysis method with a qualitative approach. The determination of informants was carried out by purposive sampling, namely people who knew the infrastructure development program in Ciawi District. Data collection used observation and in-depth interviews. Data analysis used qualitative descriptive analysis. The results of this study indicate that the implementation of Participatory Development in Ciawi Sub-District, Bogor Regency, West Java Province, has been implemented well, as indicated by the community's participation in the development planning and implementation of infrastructure development. Support factors that influence participatory infrastructure development are community awareness, community participation, and local governments, while the inhibiting factors for participatory infrastructure development are the quality of public education, the level of community income, and development facilities/equipment.

This study aims to investigate the implementation of institutional development TNGHS forest governance, aspects of the advantages and disadvantages, and institutional design recommendations TNGHS Hall. This study uses research is descriptive research method of analysis. This method is defined as a troubleshooting procedure investigated by describing the state of the subject or object of research that is going on at the present time based on the facts as they should be seen in the field After analysis against each indicator of variable institutional development that the average score of respondents' assessment results is 3.84, which means being on the classification of Good assessment, thus assessment of the institutional development of the national park forest governance Halimun Salak mountain has done well. Although the classification assessment of all dimensions of institutional development are in the good category, but according to the results of interviews with respondents there are several dimensions that need to be improved further in the development of institutional governance national park of halimun salak mountain bark like dimensions of resources, programs, link normative and link dispersed. Keywords: Institutional Development

This research is a qualitative descriptive study using data from the results of need assessment and the design of the initial phase model. Need assessment is needed to identify and map the symptoms of climate change in two research locations and how fishermen map existing institutions. The data are then used to formulate the initial model of institutional capacity for fishermen. The conclusions from the first year research are: (1) the understanding and knowledge of fishermen about climate change is relatively similar in two locations, namely empirical based on experience and pragmatic based on the characteristics of weather anomalies; (2) With a relatively low educational background, work ethic and a certain degree of rationality and efficiency for survival, fishermen in both research locations have a certain capacity to deal with climate change problems by building social relations, culture, community relations and their habitat; (3) fishermen make a relatively similar pattern of adaptation, namely changing professions temporarily, but still as a fisherman is the main job; (4) there are institutional arrangements in both locations consisting of government institutions (vertical institutions and regional offices), semi-official institutions, and fishermen groups or associations that are related to budget allocations and programs; (5) local institutions in both research locations have sought to increase their capacity through training, direct assistance or regional fisheries management programs so that fisheries resource management can be carried out sustainably; (6) general components that must exist in the initial institutional capacity. The model of the institutional improvement of fishermen consists of the development of human resources, business opportunities, improvement of resource management and environmental improvement carried out in an integrated and synergistic manner.Keywords: Capacity building, fishermen institutions, adaptation patterns, climate change, initial models

The purpose of this study are (1) identifying the network of South Cianjur Expansion policies, (2) knowing the obstacles that exist in the South Cianjur Expansion process, (3) knowing the Actor Strategy in South Cianjur Expansion. This research uses policy analysis theory in this case the Policy Network involved in the process of determining the policy of the expansion of South Cianjur as a New Autonomous Region. This study uses qualitative methods, namely research that produces descriptive data in the form of written or oral words from people and observable behavior. The results of this study indicate that the actors involved in the expansion process of South Cianjur show the problems that arise in the process of the expansion of South Cianjur both internal and external problems. Internal commitment is in the form of the lack of a common understanding in looking at the expansion of South Cianjur, while the external problems are more to regulations in the form of Government Regulations related to Regional Arrangements that are still under discussion in the central government. Therefore, there needs to be good communication between the expansion and the regional government in order to produce a common thought in the expansion of South Cianjur as a New Autonomous Region.Keywords: Strategy of Actors, New Autonomous Region, South Cianjur.