This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict management methods that can be employed. Stephan Proksch clearly explains these innovative methods and their potential applications. The central focus is on mediation as an effective form of conflict resolution. Discussion and questioning techniques as conflict management tools are explained in simple and concise terms.
Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning. In this book you will find many options for managing conflict, including: planning goal setting compromise mediation Expert communicator Baden Eunson also takes an in-depth look at negotiation skills. He offers a visual and fresh approach to the work of strategies and tactics, negotiation styles, the importance of listening and questioning skills, the reasons why the location of negotiation can affect its outcome, and why the phrase 'win-win' is not a cliché but a technique for success.
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A step-by-step guide connecting theory to practice Environmental Conflict Management introduces students to the research and practice of environmental conflict and provides a step-by-step process for engaging stakeholders and other interested parties in the management of environmental disputes. In each chapter, authors Dr. Tracylee Clarke and Dr. Tarla Rai Peterson first introduce a specific concept or process step and then provide exercises, worksheets, role-plays, and brief case studies so students can directly apply what they are learning. The appendix includes six additional extended case studies for further analysis. In addition to providing practical steps for understanding and managing conflict, the text identifies the most relevant laws and policies to help students make more informed decisions. Students will develop techniques for public involvement and community outreach
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Achieving peace and building the institutions that will make it last require much time and effort on the part of adversaries. While making this effort, the likelihood of peace is uncertain, and preparations for conflict are ongoing. Using a model that takes such considerations into account, adversaries divide their resources between "guns,""butter," and investments in conflict management. Even when all adversaries undertake sizable investments in conflict management, peace is uncertain. Results show that larger initial wealth increases the likelihood of peace, whereas the number of adversaries can have widely different effects. A larger number of adversaries in cases of international conflict tends to increase the likelihood of peace but has the opposite effect in cases of domestic conflict.
Abstract I offer a critique of deterrence and suggest how it could be used more effectively when combined in sophisticated ways with reassurance and diplomacy. When used in appropriate combinations and with appropriate framing based on the specific circumstances at hand, these conflict management strategies can reduce the likelihood of war and help bring about accommodation. However, decisions about how and whether to deploy these strategies are highly context dependent with respect to both goals.
Intro -- Front Matter -- About the Authors -- 1 Introducing International Conflict Management -- Conflict Management vs Conflict Resolution -- Overview of the Book -- 2 Key Ideas and Frameworks -- Cross-Cutting Concepts -- Conflict Patterns Since World War II -- Why are Some Conflicts Never Managed or Resolved? -- Identifying Conflict Management Success -- 3 Intervention -- Traditional Military Intervention -- Humanitarian Intervention -- Legal Considerations for Intervention -- Patterns of Intervention -- Agents of Intervention: States and International Organizations -- When Does Intervention Occur? -- When Does Intervention Promote Conflict Management? -- Conclusion -- 4 Sanctions -- Logic and Motivations for Sanctions -- Types of Sanctions-Traditional vs "Smart" -- Patterns in the Use of Sanctions Over Time -- Agents of Sanctions-States and International Organizations -- When and How Often are Sanctions Effective? -- Conclusion -- 5 Negotiations -- Logic of Negotiation -- Context for Negotiation -- When and Why Do Parties Come to the Negotiating Table? -- When Do Parties Reach a Settlement? -- Pitfalls in the Implementation Stage -- Conclusion -- 6 Mediation -- Differences with Negotiation -- The Logic of Mediation -- Patterns of Mediation -- Agents of Mediation -- When Does Mediation Occur? -- When and How Often is Mediation Effective? -- Conclusion -- 7 Legal Approaches -- Differences with Negotiation and Mediation -- Arbitration versus Adjudication -- Forms of International Courts -- The Logic of Legal Approaches -- When Do Parties Choose Legal Options? -- Is Legal Dispute Resolution Effective? -- Conclusion -- 8 Peace Operations: Peacekeeping and Peacebuilding -- Traditional Peacekeeping versus Peacebuilding -- The Logic of Peace Operations -- Patterns in Peace Operations -- Agents of Peace Operations.
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The conflict is a disagreement within oneself or differences or dispute among persons that has potential to cause harm. It is inevitable and may occur in any profession including healthcare. It could be among any group of healthcare professionals or healthcare team between different group of healthcare professionals or between patient and any of the member of healthcare team. The conflict has a critical effect on the competence, confidence, and morale of healthcare professionals. Consequently, it affects patient care too. To prevent or limit the conflict, emphasis must be focused on proper and impartial implementation of a professional code of conduct, ground rules and discipline. The sources of conflict could real or imagined differences in values, dissimilar goals among individuals, improper communication and personalization of generic or organizational issue. Generally, there are four types of conflicts, intrapersonal, interpersonal, intragroup and intergroup.The conflict usually goes through four phases, frustration of one or more parties involved in conflict, conceptualization or rationalization of cause, expression of behaviors and behaviors resulting in negative outcome. Thomas and Kilmann postulated a matrix explaining five distinct responses or styles to conflict resolution or management varying along the axis of assertiveness and cooperativeness. These five styles are avoiding, accommodating, compromising, competing and collaborating. The issue in conflict is not its existence, rather its management. When it is managed poorly, the outcome will be uncomplimentary with counterproductive results and if managed properly, it encourages competition, recognize legitimate differences and becomes powerful source of motivation.Keywords: Conflict, healthcare, management of conflict, source of conflict, type of conflict.