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This is an Accepted Manuscript of a book chapter published by Routledge in Design for Personalisation on 22/5/2017, available online: http://www.routledge.com/9781472457394. ; This book presents taxonomy of personalisation, and its potential consequences for the design profession as well as its ethical and political dimensions through a collection of essays from a range of academic perspectives.

Addressing problems of highly disadvantaged public housing communities requires multi-faceted, multidisciplinary approaches to both the social and physical environment. Accordingly, over the last decade and a half Australian governments have developed a suite of community regeneration initiatives involving both social and physical design interventions. These also provide an opportunity for valuable learning experiences for university students to learn about the complex problems faced by disadvantaged communities and how design interventions need to work hand in hand with social initiatives to help improve quality of life. This paper outlines a unique 12 year partnership between schools of social work and built environment, a state housing department and public housing communities in inner Sydney. It outlines the background to the approaches used, the range of project types, participatory mechanisms, the educational benefits for both students and public housing tenants, and ethical issues in this collaborative community based learning. Its conclusions are supported by quantitative and qualitative evidence from a variety of sources during the life of the project.

"True to the Smashing Magazine's promise, Successful Freelancing for Web Designers: The Best of Smashing Magazine smashes readers with the information they need to make their life easier. Really. Being a great Web designer or developer is one thing - running a successful freelance business another. Whether you already have work experience in companies or have just graduated from design school, being self-employed entails a number of tasks that you most likely haven't had to deal with so far. Written by some of the best in the business, this book incorporates some of the very best of Smashing Magazine's features on working as a freelance web professional. Basic Skills of Freelance Web Designers. Essential Habits of An Effective Professional Freelancer. Common Questions of Web Designers. The Designer Who Delivers. Critical Mistakes Freelancers Make. The Importance of Customer Service. Creatively Handling the Admin Side of Freelancing. Pitching Like a Pro. The Finances of Freelancing Communication with Clients & Partners. How To Identify and Deal With Different Types Of Clients. 5 Simple Tips for Improving Designer-Client Relationships. How to Communicate with Developers Effectively. How to Educate Your Clients on Web Development. How to Explain to Clients that They Are Wrong. How to Respond Effectively to Design Criticism. How to Persuade Your Users, Boss or Clients. How to Create the Perfect Client Questionnaire. Marketing - Convincing Strategies for Freelancers. Getting Clients: Approaching the Company. Converting Prospects into Clients. Marketing Rules and Principles for Freelancers. How Many Ideas Do You Show Your Clients? Contracts & Pricing. Freelance Contracts: Do's And Don't's. What's In A Price: Guidelines For Pricing Web Designs. Quality-Price-Ratio in Web Design"--Provided by publisher

Contrary to earlier research on why universities change their visual identities from traditional to more abstract ones, resting on a demand-side approach, we offer an explanation based on a supply-side approach. We argue that universities' change of visual identities toward abstract symbols reflects a professional logic shared by graphic designers and discuss the mechanisms and institutional agents that have fueled the professional project of graphic designers and the institutionalization of their professional logic. Simultaneously, we make visible the role of a professional group—the graphic designers—that have escaped the gaze of earlier organizational research.