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In: Oxford Research Encyclopedia of Politics
"Negotiation in the Law Enforcement Context" published on by Oxford University Press.
In: International Journal of Conflict Management, Band 30, Heft 3, S. 369-394
Purpose
Hostage and crisis negotiators serve a vital function within society by resolving hostage/crisis incidents. This role, performed by specially trained police "volunteers", helps to prevent numerous fatalities and forms an important part of the modern policing repertoire. There is limited research that identifies the experiences of police officers that dedicate their lives to saving others by volunteering in this capacity. This paper aims to provide an insight into this fundamental police role using negotiator's personal narratives.
Design/methodology/approach
This study consisted of an exploratory qualitative grounded theoretical analysis of semi-structured interviews conducted with 15 negotiators from nine English police forces.
Findings
The analysis revealed 3 primary, 7 secondary and 23 tertiary categories that form a conceptual model of the negotiator experience. The three primary categories consisted of "negotiator positives", "negotiator negatives" and "negotiator ambivalences", which provide an insight into the experiences and identities of negotiators in England.
Practical implications
The findings identify several positive factors that could be used to market the role more effectively within police forces and enhance future recruitment processes. Equally, the findings highlight several operational and organisational issues that have a negative impact on the negotiator experience. The findings are, therefore, discussed in light of the practical implications for negotiator training/continuing professional development, policy and practice.
Originality/value
This paper depicts the findings from one of the first qualitative analyses of negotiator experiences and provides a unique insight into the negotiator role from an Anglo-centric perspective.
"On July 7, 2016, hundreds of protesters gathered in Dallas after the shooting of two black men-Philando Castile and Alton Sterling-by white policemen. One hundred Dallas police officers stood guard. At around nine p.m., a gunman opened fire into the line of officers from behind. Five were killed and a dozen more injured. Senior Cpl. Larry Gordon, a black twenty-one year department veteran, managed to keep the shooter talking, in part by bonding with him, to buy the SWAT officers enough time to come up with a strategy to take him out-one that was extremely controversial and unprecedented on American soil. Thompson's intimate portrait of the lives of the shooter and the hostage negotiator, as well as the officers, the black surgeon who operated on them, and their families, gets to the heart of the deeply pressing issue of race and policing in our country. In the aftermath of the shooting, police forces and white and black communities all over the country were left grappling with questions of who our police force protects, what constitutes a threat, and who is entitled to physical safety or self-defense in this country"--
"Title Page" -- "Dedication" -- "Contents" -- "Preface" -- "Prologue" -- "Part 1" -- "Chapter One: Al Qaeda in the Islamic Maghreb Protocol" -- "Chapter Two: Feeding the Bears" -- "Chapter Three: Trafficking Migrants" -- "Chapter Four: The Economics of Piracy" -- "Chapter Five: The Somali Diaspora's Gulf Connection" -- "Chapter Six: Smoke and Mirrors of the Syrian Civil War" -- "Part 2" -- "Chapter Seven: The Negotiator" -- "Chapter Eight: The Ransom" -- "Chapter Nine: The Golden Hour—Anatomy of a Kidnapping" -- "Chapter Ten: The Prey—Seeking a New Identity" -- "Chapter Eleven: The Mythology of Western Hostages" -- "Part 3" -- "Chapter Twelve: The End of Truth" -- "Chapter Thirteen: Playing Chess with the Hostages' Lives" -- "Chapter Fourteen: A Refugee Love Story" -- "Chapter Fifteen: The Political Boomerang" -- "Epilogue: Brexit" -- "Glossary" -- "Notes" -- "Acknowledgments" -- "Index" -- "About the Author