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The article provides the theoretical analysis of co-production phenomenon. The interests in co-production and related concepts are examined applying the methods of Google Trends statistical analysis and information visualization. The activity of business, government, society and research sectors during the last five years are compared, the trends of interest change and the balance of inter-sectoral interest in co-production is assessed. The relative evaluation of interest in co-production indicates that the situation in different sectors is not the same – the asymmetry in interest in co-production prevails. The article concludes that cooperation between public sector organizations with private sector organizations and society in providing public service as well as cooperation between scientific research, methods and technologies is developed at a different rate thus hindering breakthrough on a larger scale.

The article provides the theoretical analysis of co-production phenomenon. The interests in co-production and related concepts are examined applying the methods of Google Trends statistical analysis and information visualization. The activity of business, government, society and research sectors during the last five years are compared, the trends of interest change and the balance of inter-sectoral interest in co-production is assessed. The relative evaluation of interest in co-production indicates that the situation in different sectors is not the same – the asymmetry in interest in co-production prevails. The article concludes that cooperation between public sector organizations with private sector organizations and society in providing public service as well as cooperation between scientific research, methods and technologies is developed at a different rate thus hindering breakthrough on a larger scale.

Governments worldwide are increasingly focusing on creating customer value in public services and customer experience management to improve public sector performance and increase citizens' trust in government. Therefore, recently there has been an increase in scientific literature and case studies analysing different aspects of customer value creation and/or customer experience in public services. Still, the interaction between the two is not clearly disclosed and linked. The purpose of this research is to accentuate the insights arising from research in science and practice, to summarise and systematise the knowledge already created and to perform an empirical study. Applying the methods of researching the content of scientific literature and practical reports, the article reveals the interaction between the value of public services to the customer and the customer experience in services. The aim of this study is to reveal the concept of customer value creation by applying customer experience management in public services. After refining the general theoretical insights of service value creation for the customer, the basics of the need and benefits of their application in the provision of public services as well as the application of the method of value creation for the customer in the provision of public services are analysed. The findings of this research positions the customer value in public services as a subjective phenomenon, i. e., the value is created by customers as it is based on their experiences in the process of service provision. In contrast, service providers create a value creation system for customers, which turns them into the co-creators of that value. Value creation for the customer occurs through the co-production and co-design of public services, where the customer is an active participant in different stages of service provision. Customer needs and expectations are evolving, and public service providers need to be able to recognise and track them and respond to these changes by applying a ...

The services of public sector must be provided at the lowest cost however these services should meet criteria of availability, quality and be in line with expectations of citizens. Limited financial resources of the state (municipality) are the major problem in providing these services. Public administration attempts to solve this problem through service co-production. As practices of citizens and service users' involvement applied in other countries can be rarely used effectively, appropriate solutions for Lithuanian environment need to be found. This issue shows the relevance of the topic: whether citizens and service users in Vilnius City Municipality (VCM) have any opportunities to participate in the process of providing long-term social care services and what factors promote/discourage the co-production. Problem of this paper - what actions are taken by VCM and social services institutions in order to involve citizens and beneficiaries of services into the processes of providing long-term social care services, what factors hinder or enhance this involvement. The goal of this work is to investigate possibilities of population and service beneficiaries to participate in delivery of long-term social care services in VCM. The tasks of the work are as follows: 1) to carry out theoretical analysis of population and beneficiaries involvement into processes of providing public services; 2) to analyze foreign and Lithuanian municipalities know-how of involving population and service users into co-production processes; 3) to analyze and evaluate the process of delivering long-term social care services and its legal regulation at VCM: 4) to determine current conditions, measures and actions for involvement of citizens and service users in provision of long-term social care services. During the research there were performed an analysis of scientific literature and regulatory laws on social services providing both Lithuanian and foreign countries. Methods of individual in-depth targeted interviews and document texts (i.e. VCM legislation on long-term social care services and internal documentation of social institutions) were used in the empirical research. The data obtained during the study identified the types of co-production according to the 3x4 typology. The results of the study partially supported the findings of the KAMPA participatory action research project study. The study found that citizens and service beneficiaries have many opportunities to participate in long-term social care delivery processes; co-production is enhanced by constant communication, assistance in meeting the needs of service users, material and non-material encouragement, attitudes and training. Co-production provides financial benefits to institutions (and the community). The work consists of two chapters: the first provides theoretical aspects of co-production in public and social services, reveals conception, factors and empowerment tools of co-production, conception and delivery system of social services, experience of applying co-production in social services in foreign countries and Lithuania; the second describes the research conducted and analyzes the research results.

The services of public sector must be provided at the lowest cost however these services should meet criteria of availability, quality and be in line with expectations of citizens. Limited financial resources of the state (municipality) are the major problem in providing these services. Public administration attempts to solve this problem through service co-production. As practices of citizens and service users' involvement applied in other countries can be rarely used effectively, appropriate solutions for Lithuanian environment need to be found. This issue shows the relevance of the topic: whether citizens and service users in Vilnius City Municipality (VCM) have any opportunities to participate in the process of providing long-term social care services and what factors promote/discourage the co-production. Problem of this paper - what actions are taken by VCM and social services institutions in order to involve citizens and beneficiaries of services into the processes of providing long-term social care services, what factors hinder or enhance this involvement. The goal of this work is to investigate possibilities of population and service beneficiaries to participate in delivery of long-term social care services in VCM. The tasks of the work are as follows: 1) to carry out theoretical analysis of population and beneficiaries involvement into processes of providing public services; 2) to analyze foreign and Lithuanian municipalities know-how of involving population and service users into co-production processes; 3) to analyze and evaluate the process of delivering long-term social care services and its legal regulation at VCM: 4) to determine current conditions, measures and actions for involvement of citizens and service users in provision of long-term social care services. During the research there were performed an analysis of scientific literature and regulatory laws on social services providing both Lithuanian and foreign countries. Methods of individual in-depth targeted interviews and document texts (i.e. VCM legislation on long-term social care services and internal documentation of social institutions) were used in the empirical research. The data obtained during the study identified the types of co-production according to the 3x4 typology. The results of the study partially supported the findings of the KAMPA participatory action research project study. The study found that citizens and service beneficiaries have many opportunities to participate in long-term social care delivery processes; co-production is enhanced by constant communication, assistance in meeting the needs of service users, material and non-material encouragement, attitudes and training. Co-production provides financial benefits to institutions (and the community). The work consists of two chapters: the first provides theoretical aspects of co-production in public and social services, reveals conception, factors and empowerment tools of co-production, conception and delivery system of social services, experience of applying co-production in social services in foreign countries and Lithuania; the second describes the research conducted and analyzes the research results.

Doctoral dissertation contributes theoretically and empirically to the research stream of co-creation by focusing on the ICT-enabled collective actions of citizens, communities, governmental organizations, business entities, NGOs and other stakeholders in the creation of public value. The object of the research is the public value co-creation in Lithuanian and international civic technology platforms. The goal of the research was to propose an ICT-Enabled Co-Creative Ecosystem model aimed at the development of public value. Theoretical aspects of ICT-enabled public value co-creation were examined using meta-analysis, comparative analysis and generalization methods of related scientific research. The empirical investigations were based on phenomenological research strategy and qualitative research triangulation approach. Three complementary empirical studies have been conducted – expert interviews, mapping and qualitative content analysis of Lithuanian civic technology platforms and comparative content analysis of international civic technology platforms. The completed research activities allowed to build an in-depth working knowledge of the public value co-creation domain and its performance, outputs and impacts. In the light of the main observations that have emerged from the design of ICT-Enabled Co-Creative Ecosystem Model, it has become possible to develop recommendations aimed at increasing the co-creative capacities of governmental, private and civic entities.

Doctoral dissertation contributes theoretically and empirically to the research stream of co-creation by focusing on the ICT-enabled collective actions of citizens, communities, governmental organizations, business entities, NGOs and other stakeholders in the creation of public value. The object of the research is the public value co-creation in Lithuanian and international civic technology platforms. The goal of the research was to propose an ICT-Enabled Co-Creative Ecosystem model aimed at the development of public value. Theoretical aspects of ICT-enabled public value co-creation were examined using meta-analysis, comparative analysis and generalization methods of related scientific research. The empirical investigations were based on phenomenological research strategy and qualitative research triangulation approach. Three complementary empirical studies have been conducted – expert interviews, mapping and qualitative content analysis of Lithuanian civic technology platforms and comparative content analysis of international civic technology platforms. The completed research activities allowed to build an in-depth working knowledge of the public value co-creation domain and its performance, outputs and impacts. In the light of the main observations that have emerged from the design of ICT-Enabled Co-Creative Ecosystem Model, it has become possible to develop recommendations aimed at increasing the co-creative capacities of governmental, private and civic entities.

Agricultural co-operation creates opportunities to strengthen their market position, the movement to a higher chain of added value, take the advantage of the common agricultural policy support measures. Development of co-operation in Lithuania is not sufficient enough. One way to improve the situation in this area is to support establishment of producer groups. The aim of the study – according to the analysis of the neighbouring countries (Latvia and Poland) experience in the development of farmers and producer groups in organizing their activities, identify the best examples of successful opportunities. Economic literature and legal documentation on agricultural production regulation and farmers' cooperated activity was analyzed. In addition, the study also included the semi-standardized interviews with the fruit and vegetable producer groups, managers and consultants. It was found that farmers in Poland and Latvia are more active in binding to the producer groups than in Lithuania, they better use the advantages of EU and national support.

Agricultural co-operation creates opportunities to strengthen their market position, the movement to a higher chain of added value, take the advantage of the common agricultural policy support measures. Development of co-operation in Lithuania is not sufficient enough. One way to improve the situation in this area is to support establishment of producer groups. The aim of the study – according to the analysis of the neighbouring countries (Latvia and Poland) experience in the development of farmers and producer groups in organizing their activities, identify the best examples of successful opportunities. Economic literature and legal documentation on agricultural production regulation and farmers' cooperated activity was analyzed. In addition, the study also included the semi-standardized interviews with the fruit and vegetable producer groups, managers and consultants. It was found that farmers in Poland and Latvia are more active in binding to the producer groups than in Lithuania, they better use the advantages of EU and national support.

Agricultural co-operation creates opportunities to strengthen their market position, the movement to a higher chain of added value, take the advantage of the common agricultural policy support measures. Development of co-operation in Lithuania is not sufficient enough. One way to improve the situation in this area is to support establishment of producer groups. The aim of the study – according to the analysis of the neighbouring countries (Latvia and Poland) experience in the development of farmers and producer groups in organizing their activities, identify the best examples of successful opportunities. Economic literature and legal documentation on agricultural production regulation and farmers' cooperated activity was analyzed. In addition, the study also included the semi-standardized interviews with the fruit and vegetable producer groups, managers and consultants. It was found that farmers in Poland and Latvia are more active in binding to the producer groups than in Lithuania, they better use the advantages of EU and national support.

Agricultural co-operation creates opportunities to strengthen their market position, the movement to a higher chain of added value, take the advantage of the common agricultural policy support measures. Development of co-operation in Lithuania is not sufficient enough. One way to improve the situation in this area is to support establishment of producer groups. The aim of the study – according to the analysis of the neighbouring countries (Latvia and Poland) experience in the development of farmers and producer groups in organizing their activities, identify the best examples of successful opportunities. Economic literature and legal documentation on agricultural production regulation and farmers' cooperated activity was analyzed. In addition, the study also included the semi-standardized interviews with the fruit and vegetable producer groups, managers and consultants. It was found that farmers in Poland and Latvia are more active in binding to the producer groups than in Lithuania, they better use the advantages of EU and national support.

Process of globalization is rapidly expanding international co-operation, more intense competition between them, thus blurring the free movement of capital barriers. Globalization processes in the context of foreign direct investment (FDI), particularly important for developing economies and is becoming one of the most important economic integration into the global market indices. It should be noted that FDI in many scientists recognized as one of the most important economic factor in the development of the country. However, it is clear that the globalization era, highlighted the importance of sustainable development, as international cooperation and competition, free movement of capital reflects a mixed effect in the context of sustainability. The paper emphasizes that FDI has a positive indirect impact on the socio-economic and environmental development of the country within a knowledge-based society and the practical application of new knowledge management processes, which can become a sustainable development strategy is needed. This is a very important factor in developing the country's integration into the European Union and the global market for information society and sustainable development as a tool in promoting the formation of the country is relevant for the task. For the purposes of scientific literature analysis and synthesis, this paper provides an integrated FDI and knowledge-based society interface in the context of sustainable development model.

Process of globalization is rapidly expanding international co-operation, more intense competition between them, thus blurring the free movement of capital barriers. Globalization processes in the context of foreign direct investment (FDI), particularly important for developing economies and is becoming one of the most important economic integration into the global market indices. It should be noted that FDI in many scientists recognized as one of the most important economic factor in the development of the country. However, it is clear that the globalization era, highlighted the importance of sustainable development, as international cooperation and competition, free movement of capital reflects a mixed effect in the context of sustainability. The paper emphasizes that FDI has a positive indirect impact on the socio-economic and environmental development of the country within a knowledge-based society and the practical application of new knowledge management processes, which can become a sustainable development strategy is needed. This is a very important factor in developing the country's integration into the European Union and the global market for information society and sustainable development as a tool in promoting the formation of the country is relevant for the task. For the purposes of scientific literature analysis and synthesis, this paper provides an integrated FDI and knowledge-based society interface in the context of sustainable development model.

This article analyzes coordination that in the Varieties of capitalism (Voc) approach is described as ways in which firms and other actors engage in political-economic relations. it answers the question about the main conditions influencing the establishment of coordination and the achievement of particular coordination equilibriums in political economy. The Voc approach proposes two answers. firstly, coordination depends on institutions supporting its particular way. Secondly, particular actors' qualities called common knowledge are necessary. These qualities enable actors to estimate expected behavior of each other and predict equilibriums reached during coordination. While the support of political leadership can enable coordinating institutions and while coordination equilibriums are not achieved easily, common knowledge is an object of hegemonic support. in order to analyze the "openness" of coordination to hegemonic support, coordination is understood as a process of production and exchange of meaning. By applying analytical tools of discourse based on Paul ricoeur's discourse theory and roman Jacobson's discourse model, basic factors influencing the way meaning is established in discursive coordination are identified. These factors also refer to common knowledge that is specific to each way of coordination. market coordination is based on the common knowledge connected to the acceptance of market code and its application skills. Strategic coordination relies on actors' context, which includes trust and experiences of their past interactions. in both cases common knowledge related to market code and common knowledge related to context are the factors open to hegemonic influence.

This article analyzes coordination that in the Varieties of capitalism (Voc) approach is described as ways in which firms and other actors engage in political-economic relations. it answers the question about the main conditions influencing the establishment of coordination and the achievement of particular coordination equilibriums in political economy. The Voc approach proposes two answers. firstly, coordination depends on institutions supporting its particular way. Secondly, particular actors' qualities called common knowledge are necessary. These qualities enable actors to estimate expected behavior of each other and predict equilibriums reached during coordination. While the support of political leadership can enable coordinating institutions and while coordination equilibriums are not achieved easily, common knowledge is an object of hegemonic support. in order to analyze the "openness" of coordination to hegemonic support, coordination is understood as a process of production and exchange of meaning. By applying analytical tools of discourse based on Paul ricoeur's discourse theory and roman Jacobson's discourse model, basic factors influencing the way meaning is established in discursive coordination are identified. These factors also refer to common knowledge that is specific to each way of coordination. market coordination is based on the common knowledge connected to the acceptance of market code and its application skills. Strategic coordination relies on actors' context, which includes trust and experiences of their past interactions. in both cases common knowledge related to market code and common knowledge related to context are the factors open to hegemonic influence.