Use of experiential stories and episodic knowledge in risk management training ; Usage des récits expérientiels et des savoirs épisodiques dans l'apprentissage de la gestion des risques
This thesis relates to the role of the experiential stories sharing and the episodical knowledge supported in risk management training. This research topic is related to fields such as community of practice, storytelling, professional didactic, risk management or case based reasoning. It is of two interests: - Teaching: experiential stories are usually used (more than 1 situation of training observed on 3), and allow the transfer and the construction of new resources thanks to the confrontation of the experiences. These new resources are episodical knowledge and can be used to analyze the situation, to work out an strategy, or to develop reflexive knowledge - Operational for risk management situations: in solving problem situation, individual can evoke episodes which take part positively in the management of the situation (2 situations out of 3). One also notes that more one episode is closed to the individual (a lived episode being closer than an episode shared within the collective, it even nearer than an episode suggested by the organization), more it supports episodical knowledge useful in the situation to be managed. The interest of this thesis is to identify already the experiential stories sharing like an informal practice already present, inexpensive and useful for the formation and the risk management. That's why it deserves at the same time to be regarded scientifically as a tool for the construction of the critical situations resources, and to be developed within the organizations. ; L'aviation de chasse est un système à risques où les personnels navigants sont souvent confrontés à des situations problématiques. Certains de ces problèmes ne peuvent pas être anticipés car il est impossible de connaître et de maîtriser l'ensemble des variables d'un système complexe, et donc de prévoir toutes les situations à risques. Les dispositifs de formation existants ne peuvent donc pas être suffisants pour former à la résolution de tous les problèmes possibles. Parallèlement, de nombreux récits expérientiels ...