Measuring Knowledge Use
In: Knowledge, Band 5, Heft 1, S. 120-133
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In: Knowledge, Band 5, Heft 1, S. 120-133
In: Social service review: SSR, Band 68, Heft 4, S. 561-577
ISSN: 1537-5404
In: Knowledge and Policy, Band 4, Heft 3, S. 27-40
ISSN: 1874-6314
In: Environmental science & policy, Band 120, S. 222-230
ISSN: 1462-9011
In: Curriculum inquiry: a journal from The Ontario Institute for Studies in Education of the University of Toronto, Band 18, Heft 1, S. 33-62
ISSN: 1467-873X
In: Curriculum Inquiry, Band 18, Heft 1, S. 33
In: Knowledge and process management: the journal of corporate transformation ; the official journal of the Institute of Business Process Re-engineering, Band 25, Heft 2, S. 88-96
ISSN: 1099-1441
The paper investigates knowledge creation in nascent technical industries, a somewhat neglected empirical setting concerning knowledge creation. Frameworks on organizational learning and knowledge creation assume that knowledge creation depends on language creation and neglect the benefits involved by allowing elements of new product and process ideas to mature in a tacit form, whereas cognitive neuroscience data suggest that technical knowledge creation is largely nonlinguistic. The four case studies point to excessive reliance on group discussion, a need for more trial and error and that field tests and prototypes generate new learnings that save time and lowers subsequent risks. Technical knowledge creation in nascent high‐tech industries requires opportunities to work with and further develop knowledge in its tacit form. The paper refines frameworks on organizational learning and knowledge creation to better reflect the characteristics of technical knowledge creation. The paper adds prototypes as a necessary, but currently missing outcome option from interpreting processes in the 4I framework.
In: Knowledge, Band 14, Heft 1, S. 29-62
Many studies tacitly view social knowledge use as a transaction between knowledge producers (social scientists) and decision makers (bureaucratic managers, judges), thus framing analysis within an implicit bipolar model of use. Although rarely explicit, such models do entail choices at different levels; they entail (1) methodological choices, (2) conceptual choices regarding how one will view social science's role in public decision making, and (3) choices among broader social philosophies. The choices at each level involve scientific as well as ethical judgments. This article explores an approach to evaluating such judgments. Suggestions for a broader definition of applied social science as praxis emerge from the analysis.
In: Environmental science & policy, Band 139, S. 209-218
ISSN: 1462-9011
In: Journal of enterprise information management: an international journal, Band 21, Heft 6, S. 585-596
ISSN: 1758-7409
PurposeThe purpose of this paper is to discuss how managers use knowledge when making ICT investment decisions. ICT investments are complex processes and also have strategic implications for organizations. The focus of the study is to reveal how the organizational process of knowledge creation affects the individual‐level of decision making and how knowledge conversions between tacit and explicit knowledge occur in this process.Design/methodology/approachThe data consists of information collected by six semi‐structured interviews from six small‐ or medium‐sized companies. Knowledge use in ICT investment decision making is analyzed qualitatively and found categories of the different decision maker types are presented.FindingsIn ICT investments, there are three contributing factors: problem, product, and provider. The results show significant differences in how the tacit and explicit dimensions of knowledge act by forming a cognitive model of decision‐makers' use of knowledge.Research limitations/implicationsOwing to the qualitative approach, the findings do not show the frequencies of a certain type of a decision maker in the SMEs in general.Practical implicationsTo be more effective, the models of ICT investment decision making for SMEs should emphasise the tacit knowledge used in the process.Originality/valueThe paper presents rare empirical findings on how the decision makers in the SME context use knowledge in their ICT investment processes.
In: Policy sciences: integrating knowledge and practice to advance human dignity, Band 47, Heft 1
ISSN: 1573-0891
This article analyzes the extent to which public administrators make use of expert knowledge (i.e., research or evaluation reports) when they prepare policy advice, and the extent to which politicians deliberate on the information provided to them by the administrators. The study is based on original, quantitative data from local politics in Sweden. We find that expert-informed policy advice from the administrators and critical reflection by the politicians are more pronounced when there is a lot of public attention. Furthermore, administrators use expert information more when they operate in a context in which there are large political disagreements. However, politicians deliberate less on the administrators' policy advices in such environments. Thus, conflict seems to generate a pressure on the administrators to search for expert knowledge. But at the same time, within a context of political disputes, politicians make less effort to understand and critically reflect over the information provided to them by the administration, and are less inclined to change their opinions even if good arguments are presented to them. Thus, the empirical analysis indicates that what role expertise gets in policy making is very much a consequence of the local political environment. Adapted from the source document.
In: Policy sciences: integrating knowledge and practice to advance human dignity, Band 47, Heft 1, S. 25-49
ISSN: 1573-0891
In: Policy sciences: integrating knowledge and practice to advance human dignity ; the journal of the Society of Policy Scientists, Band 47, Heft 1, S. 25-49
ISSN: 0032-2687
In: Policy studies journal: the journal of the Policy Studies Organization, Band 4, Heft 3, S. 229-234
ISSN: 1541-0072
In: Journal of social work: JSW, Band 6, Heft 3, S. 221-237
ISSN: 1741-296X
Summary: The enterprise of knowledge utilization in social work practice has to some extent remained elusive. To date, little empirical clarity has been provided that demystifies the ends to which knowledge is put. The reported qualitative study of 10 social workers explored the functional distinctions of knowledge use in practice. The paper offers a number of previously unreported insights into this important topic and, in doing so, offers a level of transparency about practice behaviour that illuminates the nature and shape of direct social work practice. Findings: The study underscored that knowledge is used for both conceptual and instrumental purposes, with ten primary functions delineated: awareness, prediction, alerting, comparison, generalization, direction of practice behaviour, promoting an attitude and/or ethical stance, education, rapport development and problem solving. Application: The presented findings offer human service professionals an insight into how practice knowledge is/can be used. Such insight could then be used as a strategy to critically recognize and assess their own knowledge use, determine both its negative and creative potential and assist in the recognition of their own knowledge needs.