Forms and functions of standardisation in production systems of the automotive industry: ; the case of Mercedes-Benz ; Formen und Funktionen von Standardisierung in Produktionssystemen der Automobilindustrie ; der Fall Mercedes-Benz

Abstract

Title and Content Page List of abbreviations X List of tables XI 1\. Introduction 1.1 Theoretical perspective and literature 3 1.1.1 Standardisation and the labour process debate 4 1.2 Aspects of standardisation 7 1.2.1 The trend towards a standardisation of standards 7 1.2.2 De facto and formal standards 8 1.2.3 Standard setters and institutionalisation 9 1.2.4 Globalisation: driving force for the institutionalisation of standards 12 1.2.5 Standardisation and certification systems 13 1.3 Production systems 15 1.3.1 The industrial sociology debate on production systems 17 1.3.2 Production Systems, standardisation and the theory of organisational learning 19 1.3.3 Standardisation between control and learning: Adler and Cole versus Berggren 22 1.4 Research methods and approach 23 1.4.1 Literature and documentary review 23 1.4.2 The case study approach 24 1.4.3 Observational and survey research 26 1.5 Chapter outline 27 2\. From standardised product to standardised quality systems the evolution of standardisation 2.1 Introduction 32 2.2 Germany: the historical roots of quality standards 34 2.3 The USA: interchangeable parts and mass production 38 2.4 The rise of quality management in Japan 44 2.5 Quality management in Germany 48 2.6 The historical rise of standard setting institutions 52 2.6.1 National standards setting bodies (NSBs) 52 2.6.1.1 Deutsches Institut der Normierung (DIN) 53 2.6.1.2 The American National Standards Institute (ANSI) 57 2.6.2 International standards the International Standards Organization (ISO) 59 2.7 The institutionalisation of international standards for quality systems the case of the ISO 9001 series, the VDA 6.X, the QS 9000 and the EFQM model 61 2.7.1 Historical evolution of the ISO 9000 62 2.7.2 ISO 9000 a standardised quality management system 65 2.7.3 The evolution of the ISO Technical standard (TS) 16949 68 2.7.4 VDA 6.X series 69 2.7.5 QS 9000 72 2.7.6 The key differences between the ISO 9000, VDA 6.1 and QS 9000 73 2.7.7 Towards a holistic view of quality from ISO 9000 to the ...