Making sense : design for well-being

Abstract

The theme of this dissertation is the design of IT artefactsfor increased well-being in the home. The goal has been toprovide a better understanding of the coupling between designand health, and to give examples of how to design for increasedwell-being. The context for the investigation has been thehome, and various research initiatives in smart homes andIT-supported care. We create our reality in the form of material structuressuch as buildings, products, workplaces and homes. Theseartefacts are a reflection of ourselves, we have created themand we understand ourselves through them. Together withimmaterial artefacts like political systems, educationalsystems and healthcare, they constitute our society. Thetotality of these material and immaterial artefacts forms theconditions of our everyday life. This investigation points at anew way to look at artefacts as social actors in an interactiveworld. In this perspective, use becomes a dialogue andcooperation with the artefact. Design work becomes a carefulcreative practice in which the focus is the interplay betweenthe artefact and its social environment. Stress and ill-healthis an indication that there is an unbalance in the interplay.Well-being on the other hand means that there is a balancebetween the artificial world and the individual. Designpractitioners, and others that create our world, have animportant task in designing new artefacts that do not reproduceobsolete or dysfunctional behaviour. Inspired by coping theories, a salutogenic approach todesign aims at identifying and strengthening the aspects ofartefacts that help us handle adversities. This means to createartefacts that form a world, which is comprehensible,manageable and meaningful. People that live in environmentswhere they cannot influence decisions, with high demands andlow control, are likely to become ill. But people that haveenvironments, in which they receive feedback, support and cancontrol their own situation stay well. With new, complextechnology such as ubiquitous computing, it becomes ...