Medikai ir socialinių paslaugų teikėjai – Covid-19 sukeltos krizės politikų priešakinėse linijose: darbo sąlygos, jų poveikis, elgsena ; Doctors and social service providers in the front line of the COVID-19 crisis policy: working conditions and their impact and behaviour

Abstract

The COVID-19 pandemic has forced governments to urgently seek effective solutions in response to the crisis. COVID-19 crisis response policies have been shaped by adapting crisis management models to public health management, or by developing new, unique response approaches and tools. The research has found that the crisis caused by the COVID-19 pandemic is unique and distinctive in many respects. It is classified as a crisis of 'low probability but high impact', taking into account the effects on health and social security systems and other areas of public administration. Thus, it has not been easy for the authorities to find, develop and implement effective measures to overcome the crisis. The qualitative study found that front-line staff have exceptionally high workloads and a lack of resources, and there is considerable uncertainty about the implementation of crisis management policies. Some epidemic management measures limit their direct contact with customers. In addition, the COVID-19 epidemic has introduced many negative contextual factors.