Why do some local authorities have such poor websites? Insights from Sweden

Abstract

Some Swedish local authorities have embraced online services and forms of digital democracy. Others have been slow to take up the opportunity. Gustav Lidén rates the country's 290 municipalities according to the depth of their digital engagement, and looks at the possible factors influencing it. Lack of enthusiasm from senior politicians and bureaucratic inertia are key reasons why local councils are reluctant to invest in digital politics.