Open Access BASE2022

Understanding mental health professionals' perspectives and practices regarding the implementation of digital mental health ; qualitative study

Abstract

Funding Information: The authors wish to acknowledge the Erasmus+ Program of the European Union—Phoenix Joint doctoral program on Dynamics of Health and Welfare, Fraunhofer AICOS, and the Foundation for Science and Technology (individual research grant 2020.09045.BD)—for supporting CMS. The authors thank all participants and Elsa Oliveira and Ana Alves for their assistance with data collection and early analysis. Publisher Copyright: © 2022 JMIR Publications Inc. All right reserved. ; Background: Despite the potential of digital mental health to provide cost-effective mental health care, its adoption in clinical settings is limited, and little is known about the perspectives and practices of mental health professionals regarding its implementation or the factors influencing these perspectives and practices. Objective: This study aims to characterize in depth the perspectives and practices of mental health professionals regarding the implementation of digital mental health and explore the factors affecting such perspectives and practices. Methods: A qualitative study using in-depth semistructured interviews with Portuguese mental health professionals (N=13)-psychologists and psychiatrists-was conducted. The transcribed interviews were thematically analyzed. Results: Mental health professionals deemed important or engaged in the following practices during the implementation of digital mental health: indication evaluation, therapeutic contract negotiation, digital psychological assessment, technology setup and management, and intervention delivery and follow-up. Low-threshold accessibility and professionals' perceived duty to provide support to their clients facilitated the implementation of digital mental health. Conversely, the lack of structured intervention frameworks; the unavailability of usable, validated, and affordable technology; and the absence of structured training programs inhibited digital mental health implementation by mental health professionals. Conclusions: The publication of practice ...

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