A Study of Computerized Offices in Greece: Are Ergonomic Design Requirements Met?

In: International Journal of Human-Computer Interaction

Abstract

In this study, an investigation was conducted into the extent to which ergonomic requirements for work on computers are met in Greek office workstations. The ergonomic requirements considered were those included in Council Directive 90/270/EEC (1990) of the European Union and the ISO 9241 (1997) standard. 593 office workstations were assessed using an assessment tool consisting of 70 assessment points. The assessment results show that the ergonomic requirements that are independent of the specific characteristics of individual work spaces and environments (e.g., design standards for seats, monitors, and input devices) are adequately met. Ergonomic requirements that should take into consideration the specific characteristics and constraints of individual work content, work spaces, and environments (e.g., requirements dealing with workplace layout, environmental conditions, software, and work organization) are inadequately met. Based on these results, issues are indicated on the effort ergonomists should focus to improve working conditions in computerized offices.