Open Access BASE2017

Extracting Gamers' Opinions from Reviews

In: info:eu-repo/grantAgreement/EC/H2020/644187/EU/Realising an Applied Gaming Eco-system/RAGE

Abstract

Opinion mining and sentiment analysis are a trending research domain in Natural Language Processing focused on automatically extracting subjective information, feelings, opinions, ideas or emotions from texts. Our study is centered on identifying sentiments and opinions, as well as other latent linguistic dimensions expressed in on-line game reviews. Over 9500 entertainment game reviews from Amazon were examined using a Principal Component Analysis applied to word-count indices derived from linguistic resources. Eight affective components were identified as being the most representative semantic and sentiment-oriented dimensions for our dataset. These components explained 51.2% of the variance of all reviews. A Multivariate Analysis of Variance showed that five of the eight components demonstrated significant differences between positive, negative and neutral game reviews. These five components used as predictors in a Discriminant Function Analysis, were able to classify game reviews into positive, negative and neutral ratings with a 55% accuracy. ; This study is part of the RAGE project. The RAGE project has received funding from the European Union's Horizon 2020 research and innovation programme under grant agreement No 644187. This publication reflects only the author's view. The European Commission is not responsible for any use that may be made of the information it contains.

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