An assessment of telecommunications regulation performance in the European Union

Abstract

We assess the performance of National Regulatory Authorities across 16 EU countries regarding economic regulation in telecommunications sector, by constructing a so-called Composite Regulatory Performance Indicator for regulatory aspects such as effectiveness of the national regulatory system, effectiveness of the dispute settlement body, general market access conditions and application of remedies in markets for narrowband voice, mobile, broadband and business services. This composite indicator is the output measure used in the DEA non-parametric approach. The computation of efficiency scores allows to rank the NRAs and to detect some room for improvement in terms of efficiency gains for each national authority.