On being a Welfare Consumer in a Consumer Society

In: Social policy and society: SPS ; a journal of the Social Policy Association, Band 2, Heft 1, S. 65-71

Abstract

This article focuses on two aspects of the real or imagined conflict between welfarism and consumerism; whether the experience of being a welfare user is somehow changed by living in a society in which people may see themselves less as workers and more as consumers; and whether the providers of welfare services and benefits can or should treat their users more like consumers than beneficiaries or even citizens with welfare rights.