Knowledge management practices in Turkish SMEs

In: Journal of enterprise information management: an international journal, Band 20, Heft 2, S. 209-221

Abstract

PurposeAims at finding out the senior managers' perceptions about the extent to which the components of KM contribute to the success of SMEs (small and medium enterprises) in Turkey.Design/methodology/approachIn this paper, the current knowledge management practices in Turkish SMEs are searched through a survey. The survey is prepared depending on a basic model of knowledge management built by the author.FindingsThe results of the survey show that Turkish SMEs do not like to share knowledge even within the company. The managers are afraid of losing the control of knowledge. However, since they close the information channels, they also prevent the incoming knowledge.Originality/valueThis paper provides a basis for the research about knowledge management practices in SMEs in developing countries.