Vigilance and Task Load: In Search of the Inverted U

In: Human factors: the journal of the Human Factors Society, Band 26, Heft 2, S. 215-222

Abstract

The "Inverted-U Hypothesis" states that for a given task, there is an optimal level of workload or demand that yields the highest level of performance. A departure in either direction will result in a monotonically lower performance level, hence an inverted-U-shaped relationship between task demand and quality of performance. Most studies to date have failed to demonstrate the left-hand branch of the curve, that is, the regime in which performance presumably rises as load increases. The purpose of this study was to explore whether lowlevel additional demand on the monitor would result in improved performance. Four groups of subjects performed a visual monitoring task for 48 min, then two of the four groups were given additional tasks, and a third had potentially distracting information on its display. Results indicated that the two groups with additional demand detected more signals than did the control group or the control-plus-distraction group. There were no significant differences in false alarms.