Effects of Adaptive Task Allocation on Monitoring of Automated Systems

In: Human factors: the journal of the Human Factors Society, Band 38, Heft 4, S. 665-679

Abstract

The effects of adaptive task allocation on monitoring for automation failure during multi task flight simulation were examined. Participants monitored an automated engine status task while simultaneously performing tracking and fuel management tasks over three 3D-min sessions. Two methods of adaptive task allocation, both involving temporary return of the automated engine status task to the human operator ("human control"), were examined as a possible countermeasure to monitoring inefficiency. For the model-based adaptive group, the engine status task was allocated to all participants in the middle of the second session for 10 min, following which it was again returned to automation control. The same occurred for the performance-based adaptive group, but only if an individual participant's monitoring performance up to that point did not meet a specified criterion. For the nonadaptive control groups, the engine status task remained automated throughout the experiment. All groups had low probabilities of detection of automation failures for the first 40 min spent with automation. However, following the lO-min intervening period of human control, both adaptive groups detected significantly more automation failures during the subsequent blocks under automation control. The results show that adaptive task allocation can enhance monitoring of automated systems. Both model-based and performance-based allocation improved monitoring of automation. Implications for the design of automated systems are discussed.