Process approach to enterprise management as a factor of the increase in economic stability

In: Mir ėkonomiki i upravelenija: World of economics and management, Band 20, Heft 1, S. 67-85

Abstract

The article focuses on the application of process management models in industrial enterprises which best enhance their competitiveness and efficiency under the conditions of crisis development, increased risks, and uncertainty.
The presented results of the study are based on the expert survey conducted among the heads and managers of Kuzbass machine-building enterprises on process-oriented management for the period 2015-2018. By interviewing 500 respondents – the participants of the conferences, seminars, round table discussions, and trainings held within the framework of various thematic exhibitions and fairs in Kemerovo and Novokuznetsk – the opinions of the managers and the leading experts representing 70% of the enterprises of this industry were analyzed and summarized to specify their perceptions about the organizations' activities and identify the urgent management problems they face. The article raises the main problems of implementing process management in the companies identified and ranked by the authors in the questionnaire which are as follows: first, non-optimal organizational structure, the need to restructure it and adapt to the process model; second, insufficient staff skills and general knowledge of process management; third, lack of financial resources and high time consumption; fourth, unclaimed processes, weak linkages to performance and the need to reduce excessive vertical interactions in their implementation.
The possibilities to improve management in machine-building enterprises are considered from the point of view of process management. Risk-forming factors have been identified and optimal methods of risk management have been justified to ensure the efficiency of business structures in the field of production, and mechanical engineering. Conclusions have been drawn on the possibility of applying such an approach in almost any organization under the conditions of standard management, as well as the need to create up-to-date methods of process management with the specifics of machine-building enterprises, to adapt modern software to the conditions of digital economy, and to improve the skills and retraining of the managers.