The whistleblowing guide: speak-up arrangements, challenges and best practices

In: Wiley finance series

In: Wiley Finance Ser.

Abstract

Cover -- Title Page -- Copyright -- Contents -- About the Companion Website -- Chapter 1 Introduction: The Importance of Speak-up Arrangements -- Speaking Up in Organizations -- Speak Up Arrangements: A New Perspective for Theory and Practice -- Sustainable Speak-up Systems: A Model -- Rationale -- Who Should Read This Book? -- Purpose of the Book -- About the Authors -- About the Book -- Endnotes -- Chapter 2 Why Speak-up Systems: Why Now? -- Introduction -- Background: Why Speak-up Systems, Why Now? -- Importance of Effective Speak-up Systems: The Issue of Retaliation -- Existing Research into Speak-up Arrangements in Organizations -- Revisiting the Myths -- Speaking Up and Trust -- Research into Speak-up Arrangements -- Effective Speak-up Arrangements: Towards a New Framework -- Endnotes -- Chapter 3 A Comparative Study of Speak-up Arrangements in Banking, Engineering, and Healthcare Sectors -- Introduction -- Banking -- Speak-out in the Banking Sector -- Case in Focus -- Key Learning -- Engineering -- Speak-out in the Engineering Sector -- Case in Focus -- Key Learning -- Healthcare -- Speak-out in the NHS -- Case in Focus -- Key Learning -- Conclusion -- Endnotes -- Chapter 4 Challenges and Obstacles to Effective Speak-up Arrangements -- How Do People Speak Up? -- Whistleblowing Is a Protracted Process -- What Expectations Do Speak-ups Entail? -- Challenges of Operating Speak-up Arrangements -- Time -- Independence -- Responsiveness -- Barriers to Responsiveness -- Anonymous Concerns -- Legal Issues -- Invisibility of the Response -- Strategies for Trustworthiness (and Their Potential Pitfalls) -- Creating Trust -- Maintaining Trust -- Facilitators of Responsiveness -- Always Be as Responsive as You Can -- Using Speak-up Data -- Pattern Recognition -- Data for Training Purposes -- Publishing Aggregated Speak-up Data.