Buch(elektronisch)2019

Medical clinics and practices: understanding how they work and why

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Abstract

About the Author. SECTION I Introduction. Chapter 1 -- Why Write this book. Chapter 2 -- How to Sse this Book. SECTION II Overview on Clinics Including the People and Payers. Chapter 3 -- General Questions to Help Understand a Clinic or Medical Practice. SECTION III Patient Throughput, Patient Flow, and Capacity. Chapter 4 -- Questions to Understand How Patients Access Care or Patient Access. Chapter 5 -- Questions to Understand the Basics of the Clinic Capacity. Chapter 6 -- Questions to Understand what Happens before the Patient Visits. Chapter 7 -- Questions to Understand Location of a Clinic and a Location Strategy for the Clinic. Chapter 8 -- Questions to Understand how Patients Arrive and Register. Chapter 9 -- Questions to Understand How Patients get Roomed. Chapter 10 -- Questions to Understand the Provider Exam and Provider Workflow. Chapter 11 -- Questions to Understand Patient Discharge and Patient Treatment. Chapter 12 -- Questions to Understand Patient Care Happening Between Visits. SECTION IV Key Capacity Concepts and Variables to Assess. Chapter 13 -- Questions to Understand the Care Team. Chapter 14 -- Questions to Understand Patient Scheduling and Provider Schedules. Chapter 15 -- Questions to Understand How the Provider is the Capacity Constraint. Chapter 16 -- Questions to Understand the Total Provider Capacity. Chapter 17 -- Questions to Understand How Physical Space is Used and Managed. Chapter 18 -- Question to Understand the Equipment and Technology Used. SECTION V Key Infrastructure Concepts. Chapter 19 -- Questions to Understand Leadership and Management Systems. Chapter 20 -- Questions to Understand the History of the Clinic. Chapter 21 -- Questions to Understand the Strategy and Overall Challenges to Consider. Chapter 22 -- Questions to Understand the Key Measurements. SECTION VI Closing. Chapter 23 -- Conclusion and What's Next? APPENDIX A Checklist of all Questions. Index.

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Buch(elektronisch)#12019

Medical Clinics and Practices: Understanding How They Work and Why

Gruneisen, Roger

Cover -- Half Title -- Title Page -- Copyright Page -- Table of Contents -- About the Author -- SECTION I: INTRODUCTION -- 1 Why Write this Book?. -- 2 How to Use this Book. -- SECTION II: OVERVIEW ON CLINICS INCLUDING THE PEOPLE AND PAYERS -- 3 General Questions to Help Understand a Clinic or Medical Practice. -- Who are the Providers? -- Who are the Managers and Administrators? -- Who are the Clinical Staff? -- Who are the Support Staff? -- Who are the Patients? -- How is the Organization Paid? -- What is the Payer Mix? -- SECTION III: PATIENT THROUGHPUT, PATIENT FLOW, AND CAPACITY -- 4 Questions to Understand how Patients Access Care or Patient Access. -- What Type of Care do Patients Access? -- How do Patients Access Care? -- How Long do Patients Wait to Access Care? -- 5 Questions to Understand the Basics of the Clinic Capacity. -- What Types of Point of Care Space Exist? -- How Many Point of Care Spaces Exist? -- What Hours of the Day and Days of the Week is the Clinic Open? -- How Many Providers are Working During Which Hours and Days? -- How Many Providers are Working Compared to Space Available to Work? -- 6 Questions to Understand what Happens before the Patient Visits. -- How Much of the Check-In, Registration, and Payment Processing can a Patient do Before Setting Foot in the Clinic? -- How Much Health Screening and Form Filling Out is Done in Advance? -- What Tasks do the Front Office do to Prepare for Each Patient that Visits? -- What Tasks do the Clinical Staff do to Prepare for Each Patient that Visits? -- What Tasks do Providers do to Prepare for Each Patient that Visits? -- 7 Questions to Understand Location of a Clinic and a Location Strategy for the Clinic. -- Physically, Where is the Clinic Located? -- Physically What Type of Space is it? -- How Accessible is the Clinic? -- What is the Market Competition Like in the Area?.