The healthcare efficiency revolution: a mid-level managers' manual for professional development

Abstract

Intro -- Preface -- Rubber, Meet Road -- When Tech Talks, People Act -- Calm Seas in Turbulent Times -- Instilling Hope and Confidence -- Many Medical Cooks Perfecting the Broth -- The Horizon -- Acknowledgments -- About the Book -- Contents -- About the Author -- 1: Premises -- 1.1 Storytelling -- 1.2 The Gauntlet Thrown Down -- 1.3 Spread the Health -- 1.4 Yeah, Yeah…They All Say That -- 1.5 The Resistance -- 1.6 The Times They Are a Changin' -- 1.7 Prioritization -- 1.8 The Plan -- 1.9 The BIG Hurdle -- 1.10 Premium Care -- 1.11 The Target Function -- 1.12 Subsidiary Goals -- 1.13 Second Class? -- 1.14 Presumptions -- 1.15 Can You Spare Some Change? -- 1.16 If It Ain't Broke, Break It -- 1.17 The "X" Factor -- 1.18 History Class -- 1.19 Hiring Is a Concept, Too -- 1.20 Enjoy the Ride -- 1.21 The Paradox -- 1.22 The Proof Is in the Product -- 1.23 Sustainability -- 1.24 Greed -- 1.25 Give It Away, Give It Away, Give It Away Now -- 2: Deconstruction -- 2.1 To Know How Things Might Be, You Have to Know How Things Got to Be the Way They Are -- 2.2 With All Due Diligence -- 2.3 Asking the Right Questions -- 2.4 A Problem Well Stated Is a Problem Half Solved -- 2.5 Tick, Tick, Tick -- 2.6 Are We There Yet? -- 3: Smells Like Team Spirit -- 3.1 Building Teams, Building Trust -- 3.2 What's Your Problem? -- 3.3 Traps -- 3.4 It Takes an Orchestra to Play a Symphony -- 3.5 Do Unto Others -- 3.6 Example #1: You -- 3.7 Open a Window, Would Ya? -- 3.8 No One Can Whistle a Symphony -- 3.9 Wind It Up, Let It Go -- 3.10 Blame and Shame -- 3.11 Readying Your Team for Dragon Slaying -- 4: Management 360 -- 4.1 Architecting a Self-Sustaining Vision -- 4.2 Knowing What Needs to Be Known (and Putting It to Good Use) -- 4.3 The Deputy Question -- 4.4 Lieutenants -- 4.5 Jeopardy.