Knowledge Management in Healthcare
Cover -- Contents -- List of Figures and Tables -- About the Editor -- About the Contributors -- Foreword -- Preface -- List of Abbreviations -- Acknowledgements -- Part 1 Nature of Knowledge Sharing Environments -- 1 What is Knowledge? -- 2 Healthcare Culture and Knowledge -- 3 The Healthcare Environment and Knowledge: Blunt End Experience -- 4 The Healthcare Environment and Knowledge: Sharp End Experience -- Part 2 Knowledge Workers: Insights from the Frontline -- 5 What Healthcare Knowledge Workers Can Teach Us About Knowledge Sharing -- 6 Tacit Knowledge: Insights from the Frontline -- Part 3 Knowledge Sharing Metrics, Practicalities and Future Directions -- 7 Can We Measure Knowledge Sharing Effectiveness? -- 8 To Boldly Go … Initiating Knowledge Management1 -- 9 Strategies for Knowledge Sharing: Lessons from Improvisation -- References -- Glossary -- Appendix 1 -- Appendix 2 -- Appendix 3 -- Index.