Buch(elektronisch)2013

An introduction to interaction: understanding talk in formal and informal settings

init.form.title.accessOptions

Verfügbarkeit an Ihrem Standort wird überprüft

Dieses Buch ist auch in Ihrer Bibliothek verfügbar:

Abstract

FC -- Half title -- Also available from Bloomsbury -- Title -- Copyright -- Contents -- List of Figures and Tables -- Acknowledgments -- Part I THEORY, METHOD AND DATA FOR CONVERSATION ANALYSIS -- 1 Introduction to the Study of Conversation Analysis -- 2 Understanding Ethnomethodology -- 3 Understanding and Doing Conversation Analysis: Methodological Approach -- 4 Preparing the Data: Transcription Practices -- Part II HOW TALK WORKS: THE SOCIAL ORGANIZATION OF HUMAN ACTION -- 5 The Turn Taking System -- 6 Adjacency Pairs, Preference Organization, and Assessments -- 7 Sequential Organization : Interrogative Series, Insertion Sequences, Side Sequences, and Pre-Se -- 8 Openings -- 9 Closings -- 10 Error Avoidance and Repair -- 11 Creating Topical Coherence -- 12 Story Telling and the Embodied Nature of Face-to-face interaction -- 13 Referring to Persons -- Part III TECHNOLOGICALLY MEDIATED INTERACTION: WORK DONE THROUGH AND WITH TECHNOLOGY -- 14 Routine Service Calls: Emergency Calls to the Police -- 15 Problematic Emergency Service Calls -- 16 Technological Transformations and Talk on the Telephone -- 17 Air Traffic Communication -- Part IV TALK IN MEDICAL SETTINGS -- 18 Doctor/Patient Communication and the Delivery of Bad News -- 19 The Primary Care Consultation : Diagnostic Interviews and Medical Advice -- Part V TALK IN LEGAL SETTINGS -- 20 Trials and Other Public Legal Proceedings -- 21 Behind the Scenes Interrogations in Institutional Context -- 22 Talk in Mediation Sessions -- Part VI TALK IN BROADCAST MEDIA -- 23 Television News Interviews -- 24 Call-in Talk Shows on Radio and Television -- Part VII TALK IN BUSINESS SETTINGS -- 25 Talk in Business Contexts: Doing Customer Service -- 26 Talk in Business Contexts : Meetings, Interviews, and Performance Appraisals.