On-scene guide for crisis negotiators
Because of his insights and innovative instructional methods, Fred Lanceley has been described as the most knowledgeable individual in the world in the field of crisis negotiations. A bestseller in its first edition, his book offers practical advice regarding the theory, procedures, and techniques of crisis and suicide intervention and hostage negotiation. Two new chapters cover how to negotiate with people under the influence of drugs and/or alcohol and how to contain the situation until a negotiator can arrive