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Public services have been a target for reform in Western-style democracies for more than three decades. This volume documents and examines the case of School Business Managers (SBMs) as an example of a growing but scarcely-acknowledged phenomenon: the government-backed creation of new 'professions' within the public sector for groups of support workers not formally recognised as such. The dawn of the millennium saw the beginning of an unprecedented professional project as the New Labour government set about the systematic creation of a pool of suitably skilled and qualified School Business M
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