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Intro -- Foreword: Leadership Really Matters -- References -- Introduction -- Contents -- About the Authors -- Part I: The Academic Medical Center (AMC): How It Really Works -- Chapter 1: The AMC: The Formal and Informal Organization -- The AMC -- Simplified Mental Schemas -- The Three Governing Systems -- Hierarchical Systems -- Compensation and Other Resources -- Culture -- The Creative Society Versus the Efficient Society -- Summary -- References -- Chapter 2: Culture Is King -- Culture Is King -- Values and Cultural Norms: Distinguishing Between Schools -- Values and Norms: Differences Within Faculty of the Same School -- Values and Norms: Critical to a Strategy for a Change Agenda -- Values and Norms: Determining If the New Leader Is a Fit or a Misfit -- Core Values: The "Super Values" that Trump Others -- Archetypes -- References -- Chapter 3: Authority Is Earned, Not Bestowed -- Power Versus Earned Authority -- Earning Authority Is an Emotional Process -- Authority Is Only Bestowed When It's Approved by the Informal Organization -- Authority Is Distributed -- References -- Part II: The Role of Personality -- Chapter 4: Personality Traits and Leadership -- Biographical Approaches: What Biography Teaches Us About the Important Role of Context -- Psychometric Approaches: What the Big Five and Myers-Briggs Teach Us About Personality Traits -- The Big Five -- Myers-Briggs -- Extraversion/Introversion and How It Plays Out in the AMC -- Conscientiousness: Organized, Systematic, Punctual, Achievement Oriented, and Dependable, and How Conscientiousness Plays Out in the AMC -- Openness: Curious, Original, and Open to New Ideas, and How Openness Plays Out in the AMC -- Myers-Briggs and How It Plays Out in the AMC -- References -- Chapter 5: Managing Personality Disorders in the Workplace -- Narcissism -- Passive-Aggressive Personality.
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