Applying Predictive Analytics Within the Service Sector

Abstract

"[This book] is a pivotal reference source for the latest innovative perspectives on the incorporation of analysis techniques to enhance business performance. Examining a wide range of relevant topics, such as alternative clustering, recommender systems, and social media tools, this book is ideally designed for researchers, academics, students, professionals, and practitioners seeking scholarly material on business improvement in the service industry"--Provided by publisher

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Buch(gedruckt)#12017

Applying predictive analytics within the service sector

In: Advances in business information systems and analytics (ABISA) book series

In: Premier reference source

Sahu, Rajendra; Dash, Manoj Kumar; Kumar, Anil

Sahu, Rajendra; Dash, Manoj Kumar; Kumar, Anil

Abstract

"This book analyses the current trends, key uses and broad service provider landscape for analytics services, specifically for the service sector both offline and online Channels. It also analyzes the evolution in technology and people expertise that has enabled service providers to meet this growing need of service sector and make previously inconceivable tasks possible"--

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