eGovernment: An EU Perspective

In: Journal of political marketing: political campaigns in the new millennium, Band 2, Heft 3-4, S. 65-88

Abstract

This article gives an overview of policies & progress on e-government in Europe. Propelled by the implementation of the eEurope 2002 Action Plan, collaborative R&D work & the establishment of trans-European telematic networks between EU national administrations, e-government applications have developed dramatically in Europe. However, the first achievements will not fulfill their promises if further challenges are not addressed by the decisionmakers at all levels of government. Top-level leadership & commitment is necessary to deepen e-government, not least for the change management needed for reorganization of government back offices. The transfer of e-business practices into the public sector can help to achieve increased productivity & inclusion, by ensuring access for all government e-services. The Brussels eGovernment Conference in Nov 2001 highlighted both the quality of existing e-government applications & the potential of European cooperation. European administrations are setting new standards as a basis for further progress. 2 Tables, 1 Figure, 1 Appendix, 13 References. Adapted from the source document. COPIES ARE AVAILABLE FROM: HAWORTH DOCUMENT DELIVERY CENTER, The Haworth Press, Inc., 10 Alice Street, Binghamton, NY 13904-1580