E-Mail Concerns and Obstacles for Local Elected Officials
In: Journal of e-government, Band 3, Heft 3, S. 91-106
Abstract
E-mail provides many benefits to local elected officials, but its usefulness is limited by certain problems and concerns. Using a survey of 184 elected city and county representatives, this paper discusses the main issues identified by local officials as areas where improvement is desired in e-mail communication. "Spam" is the most frequently cited problem. Complaints also arise regarding the volume, content, clarity, and tone of e-mail correspondence. Concerns about e-mail privacy, "public record," and open meetings limit e-mail communication. Substantive limitations and procedural constraints may present more formidable obstacles than technological shortcomings. Adapted from the source document. COPIES ARE AVAILABLE FROM: HAWORTH DOCUMENT DELIVERY CENTER, The Haworth Press, Inc., 10 Alice Street, Binghamton, NY 13904-1580
Problem melden