Suchergebnisse

'This is the kind of book I wish I had access to as a young mum' Nadiya Hussain___________What does it mean to be a parent in a space where you are the minority?Meandering through a supermarket highway of camembert and baguettes, Priya Joi heard a heart-stopping confession about her daughter's identity that made her entire being implode like a dying star. Confronted with the fact that maybe her daughter was not entirely at peace with her appearance, she suddenly had to grapple not only with motherhood but also how to talk to her kid about race and identity.In M(other)land, Joi writes powerfully about how her personal and cultural identity intersect with motherhood - and how they inform her identity as a (British-Indian) parent and step-parent. The book is her powerful, witty response to the absence of an inclusive, accessible blueprint for navigating life as a multi-faceted mother. By sharing her own story, she writes into this silence and provides a voice of understanding for all those who fall outside of dominant presentations of 'parenthood' and have never seen themselves or their experiences represented.M(other)land is a crucial book for anyone trying to navigate the complexities of race and motherhood, who has ever felt 'other', who has struggled to reconcile their past or cultural upbringing with how they raise the next generation. Joi passes on hard-won knowledge that has taken years to learn: the complexity of your identity is just who you are - it's okay to be both, neither, or multiple things at once - instead of fighting it, feeling 'neither' is a strength and a state of mind that you can revel in.___________'A beautifully written memoir and a thought-provoking critical intervention into race and motherhood - we can all learn something from this brilliant must-read book' Julia Samuel, leading British psychotherapist and bestselling author

This edited volume highlights the latest advances in and findings from research on service automation in public sector organizations. The contributing authors use a mix of social and technological approaches to increase readers' understanding of public service automation. The respective chapters discuss the automation of services in public organizations from a conceptual standpoint, present empirical examples of automation applications in public organizations, and consider the implementation-related challenges that can arise. The book's overall goal is to aid and inspire researchers and practitioners to expand their knowledge of service automation in public organizations, while also providing a foundation for policy development and future research. Following a brief introductory chapter, the book addresses major gaps in our current understanding of service automation in public organizations, and provides suggestions for future research. Moreover, it argues that there is a continued need to observe and learn from empirical examples, and a need for more critical studies on the social and societal consequences of increased service automation in public organizations

This book is an up-to-date compendium of knowledge on the secret language of close relationships, namely nonverbal routes of communication. In close relationships, as everyone learns sooner or later, the usefulness of words can be somewhat limited, because people (a) mean different things by the same words, (b) mean the same thing by different words, (c) sometimes find it hard to express their feelings in words, and (d) lie. Nonverbal signals therefore often provide the best means of communication. The book points out how decoding (interpreting) nonverbal signals is a major key to success, because often what people say wholly belies how they feel-nonverbal signals reveal their true feelings rather than what they want other people to think their feelings are. This book helps decode those secret signals. The book is written by the leading worldwide experts in the field of nonverbal communication to ensure accuracy, comprehensiveness, and timeliness