An essential guide for academics and researchers needing to look at alternative discourse analysis strategies. As a research tool, narrative methods have become increasingly useful in organization studies, where much research involves the interpretation of 'stories' in some form
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This research examines a non-formal ritual practice – the coffee break – inside organizations. Based on a survey conducted on 12 marketing and commercial teams in France, we analyse if the coffee break has an objective of social efficiency or of performance. While solving this question, our results also reveal the importance of seniority in the observed behaviors, suggesting that it symbolizes an informal level of authority in front of the formal authority symbolized by the status.
Constructing a questionnaire, both in terms of methodology and ethics, supposes an exercise in reflexivity, especially when the context relates to a taboo subject such as death. Drawing on a statistical survey aimed mainly at understanding the role of digital technologies in mourning practices, this paper explores a raft of methodological and ethical questions raised by the different steps spanning the design, communication and administration of the survey. We pinpoint the limits of statistical data and the need to supplement these with a qualitative approach as well as "quali-quantitative" data to decipher socio-digital uses in mourning, which relates to the emotive dimension.
Over the last decade, political economy has grown rapidly as a specialist area of research and teaching within communications and media studies and is now established as a core element in university programmes around the world. The Handbook of Political Economy of Communications offers students and scholars a comprehensive, authoritative, up-to-date and accessible overview of key areas and debates. Combines overviews of core ideas with new case study materials and the best of contemporary theorization and researchWritten many of the best known authors in the fieldInclude
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A collection of case studies from nonwestern countries that offers an analysis of the significant role culture plays in crisis communication Culture and Crisis Communication presents an examination of how politics, culture, religion, and other social issues affect crisis communication and management in nonwestern countries. From intense human tragedy to the follies of the rich, the chapters examine how companies, organizations, news outlets, health organizations, technical experts, politicians, and local communities communicate in crisis situations. Taking a wider view than a single country s perspective, the text contains a cross-cultural and cross-country approach. In addition, the case studies offer valuable lessons that organizations that wish to operate or are operating in those cultures can adopt in preparing and managing crises. The book highlights recent crisis events such as Syria s civil war, missing Malaysia Flight MH370, andJapan s Fukushima Daiichi nuclear power plant disaster. Each of the case studies examines how culture impacts communication and responses to crises. Authoritative, insightful, and instructive, this important resource: Analyzes how nonwestern cultures respond to crises Covers therole of culture in crisis communication in recent news events Includes contributions from 18 international authors who provide insight on nonwestern culture and crisis communication Written for communication professionals, academics, and students, Culture and Crisis Communication presents an insightful introduction to the topic of culture and crisis communication and then delves into illustrative case studies that explore intra-cultural and trans-boundary crisis communication.
Based on a sample of 234 IT consulting and services professionals from various cultural backgrounds, this study investigates whether Edward T. Hall's concept of culture can explain cultural differences in email communication. Although a vast array of intercultural research employs Hall's concept in various communication settings, few take into account the computer-mediated communication technologies that now play an integral role in the operations of international companies. Our results show that cultural differences in email are present and can be explained by Hall's dimensions of context, time, and space orientation. In particular, cultural background has a significant impact on the preference for formalness, promptness, preciseness, task-relatedness, and relationship-relatedness in email communication. Implications for managers as well as future studies are derived.
In: New media & society: an international and interdisciplinary forum for the examination of the social dynamics of media and information change, Band 11, Heft 6, S. 1061-1068
Crossing a survey of literature in sociology of health and her own inquiries in the field of mental health, the author studies the historical change in policies of secrecy in health domains and specifically, in modern democracies, practical aporias opposing rights and duties to and towards secrecy, rights and duty to and towards transparency. The paper describes weakening of medical secret regarding legitimization of standards of transparency, coordination and evaluation supported by the New Public Management (NPM). Two forms of resistance against technocratic enforcement to publicizing are suggested. The first of these forms is the historical exception, nowadays vilified as out of date, of psychoanalysis bound to strict secret of the singular interview and building there a space for emancipation, preventing any governance of behavior by healthiness. The second one: some intentional and paradoxical break of secret can result in symbolic reversal against domination and shame.
Der vorliegende Text diskutiert sinntheoretische Grundlagen der neueren Organisationsforschung und macht diese durch die Analyse erkenntnisleitender Begriffe aktueller organisationswissenschaftlicher Diskurse (Kognition, Institution, Praxis, Kultur, Kommunikation, Semantik) sichtbar. In einem weiteren Schritt wird Kommunikation als operativer Leitbegriff zum Verständnis organisationaler Reproduktion und Vernetzung diskutiert und auf verschiedene Organisationsphänomene (Managementisierung, Standardisierung, Ideenzirkulation, Übersetzung, Design) angewendet. Dieses Buch versteht sich damit sowohl als ein Beitrag zur Theorieentwicklung in der Organisationsforschung als auch als ein Beitrag im Forschungsfeld "(Welt-)Gesellschaft und Organisation". Insgesamt wird in den Einzelstudien dieses Textes die Relevanz einer erkenntnis-, sozial- und gesellschaftstheoretischen Fundierung der Organisationstheorie auf Basis einer operativen Sinntheorie diskutiert und ausgelotet. Der Inhalt Einleitung: Grundfragen einer sinntheoretischen Organisationsforschung • Sinn: Operativität und Typik • Kommunikabilien: Sinnbewegungen und Sinnfestlegungen Die Zielgruppen Wissenschaftler • Lehrende und Studierende der Soziologie, Kulturwissenschaften, Kommunikationswissenschaft, Organisationssoziologie sowie Organisations- und Managementwissenschaften • Organisations- und Managementpraktiker Der Autor Dr. Thomas Drepper ist Privatdozent und Lehrbeauftragter an der Universität Luzern
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