Consumers as Coproducers of Public Services: Some Economic and Institutional Considerations
In: Policy studies journal: an international journal of public policy, Band 9, Heft 7, S. 1001-1011
ISSN: 0190-292X
The concept of consumer coproduction of public services is investigated as a potential means of increasing the effectiveness & efficiency of local government. The processes by which coproductive activity occurs are discussed & the resulting effects on local service delivery clarified. 1 Figure. HA.