Human Resource Management and Organizational Performance
Examines the relationship between the high-performance work organization system as measured by the 1991 National Organizations Study & organizational performance. According to the literature, the high-performance work organization system is characterized by decentralization, flexibility, teamwork, continuous education & training, gain-sharing compensation strategies, consultative labor-management relations, & a commitment to employee security. It is found that profit sharing, stock options, performance bonuses, & merit are expecially linked to better performance, while greater training correlates with high performance, except in the area of customer satisfaction. Decentralization is not associated with high performance. It is suggested that organizations that experience the highest performance are those that adopt a number of the characteristics of the high-performance system. 5 Tables, 3 Figures. D. M. Smith