Suchergebnisse

Recent theoretical statements by Lord and Hanges (1987) and by Carver and Scheier (1981) suggest that supervision in the workplace can be analyzed as a control system made up of supervisors and subordinates. Two experiments are described which raise doubts about this claim. Subjects were engaged as supervisors and asked to provide performance feedback to a subordinate. It was found that subjects did not respond to subordinate work performance in the straightforward way predicted by control theory, but instead responded based on analyses of the context-dependent meanings of that performance. Implications of these results for applying the control system metaphor to social behavior in the workplace more generally are discussed.