Suchergebnisse

tThere are numerous benefits linked to application of e-Government, both for public orga-nizations (greater efficiency, costs savings, etc.) and for citizens (accessibility, availability,etc.). These have brought about a generalized commitment of most governments to itsimplementation.Although the population usually tends to be very satisfied with these new technologi-cal products, their adoption rates have stabilized. At the same time, the levels of use oftraditional interaction channels have remained the same or, depending on the aim, haveeven increased. The main reason for this is, perhaps, to be found in citizens seeing thesenew channels as a supplement to traditional channels and not as an alternative, which cansubstitute them.In order to achieve a generalized acceptation and use of e-Government, it is necessaryto start out from knowing the citizens' needs. The marketing field has proposed differentstrategies to respond to this challenge. These range from multichannel management tomultichannel marketing and an omnichannel experience.This work presents the current situation of the development of e-Government in Spain,showing the real applicability and degree of efficacy of the previously mentioned strategiesto increase the citizens' rate of use of e-Government, compared to traditional management channels. ; Hay numerosos beneficios ligados a la aplicación del e-gobierno, tanto para organizacionesde carácter público (mejora en la eficiencia, ahorro de costes, etc.) como para la ciudadanía(accesibilidad, disponibilidad, etc.). Ello ha supuesto un generalizado compromiso de lamayoría de los gobiernos en su implantación. Aunque la población habitualmente está satisfecha con estos nuevos productos tecnológi- cos, sus ratios de adopción parecen estabilizarse. Al mismo tiempo, los niveles de uso de los canales de interacción tradicionales han permanecido o, dependiendo del objetivo, incluso han aumentado. La principal razón para esto último es, quizá, que los ciudadanos encuentran los nuevos canales como complementarios de los tradicionales y no como una alternativa que los sustituye. Para alcanzar una aceptación generalizada y uso del e-gobierno, es necesario comenzar conociendo las necesidades de los ciudadanos. Desde la disciplina del marketing se han propuesto diferentes estrategias para responder a este reto. Las opciones propuestas van desde la gestión de un marketing multicanal para finalizar con una experiencia multicanal. Este trabajo presenta la actual situación de desarrollo del e-gobierno en Espan˜ a, mostrando la aplicabilidad real y el grado de eficacia de las estrategias previamente mencionadas para incrementar el ratio de uso de la ciudadanía del e-gobierno, en comparación con los canales tradicionales de gestión.

Aurelio Arteta (Ed.): El saber del ciudadano: Las nociones capitales de la democracia. Alianza Editorial, Ensayo. Madrid, 2008. Manuel Rosa Moreno Segado, Manuel: Narciso fin de siglo, Melusina, 2008. Antonio Ruiz Zamora

According to a statement made in the BP Energy Outlook report in 2017, most of the world's liquid fuel (petroleum) is being consumed by the transportation industry. The mechanisms used to stimulate changes in the energy markets are affected by government policies that act in more ambitious ways than purely market-driven forces; different governments have promoted incentives involving electric mobility, especially in urban areas. The substitution for crude oil by renewable energy inputs in the transport sector is a major concern for oil producers. Among the different types of clean energies, lithium (Li) is currently assuming an increasingly strategic role. The goals of this paper are two-fold: First, we study the dynamics of the lithium industry and then the beta risk behavior of the 10 largest oil companies in the world for the time period between 11 February 2008 and 10 January 2019. We use an approach based on the continuous wavelet transform (CWT) method. The results indicate that there is a period of dependence between late 2013 and 2016 that occurs in the long-run frequencies of between 32 and 198 days for all cases, except for in the case of PetroChina, thereby demonstrating that the beta term is time-varying. We also find evidence that the beta term reflects and advances oil companies' responsiveness to movements in the lithium market. In the second part of the paper, we study the dynamics of the beta series by using long-run dependence approaches. The results indicate that the betas are highly persistent, with the order of integration found to be significantly above 1 in all cases ; post-print ; 1571 KB

Una vez establecida la relevancia que el uso de los social media puede presentar en los entornos virtuales de aprendizaje, el presente trabajo profundiza en el análisis del impacto que Twitter puede tener a través de la configuración que permiten de las interacciones sociales. Para ello, el presente trabajo analiza el papel moderador que presenta el uso de Twitter en la adopción de una plataforma de e-Learning, distinguiendo en si la configuración de este se puede vincular con el desarrollo de capital social bonding o bridging. Los resultados alcanzados nos permiten establecer que Twitter modera la relación entre el único antecedente significativo de la intención de uso y del uso efectivo, la expectativa de esfuerzo. Asimismo, no permiten establecer que exista una diferencia significativa en el funcionamiento del modelo en función de emplear un Twitter genérico o un Twitter específico vinculado con la temática del curso.

There are numerous benefits linked to application of e-Government, both for public organizations (greater efficiency, costs savings, etc.) and for citizens (accessibility, availability, etc.). These have brought about a generalized commitment of most governments to its implementation.Although the population usually tends to be very satisfied with these new technological products, their adoption rates have stabilized. At the same time, the levels of use of traditional interaction channels have remained the same or, depending on the aim, have even increased. The main reason for this is, perhaps, to be found in citizens seeing these new channels as a supplement to traditional channels and not as an alternative, which can substitute them.In order to achieve a generalized acceptation and use of e-Government, it is necessary to start out from knowing the citizens' needs. The marketing field has proposed different strategies to respond to this challenge. These range from multichannel management to multichannel marketing and an omnichannel experience. This work presents the current situation of the development of e-Government in Spain, showing the real applicability and degree of efficacy of the previously mentioned strategies to increase the citizens' rate of use of e-Government, compared to traditional management channels.

Currently, many governments offer their citizens public services through the internet (eGovernment). This article analyzes three factors that could explain the use of eGovernment: sociodemographic profile of citizens, levels of quality of public services offered in this way, and the degree of citizen satisfaction with these services. The results show that citizens who prefer to use the internet as a means of contact or who use eGovernment are characterized as being young people, undergraduate students or with a university degree. On the other hand, those who do not use electronic administration or who prefer the face-to-face channel are mostly elderly people or those with basic education. Secondly, although citizens perceive a high quality and have a high degree of satisfaction with these public services, this does not translate into high rates of use of eGovernment. Finally, increasing the use of electronic administration implies in using simple, intuitive and user-friendly interfaces, especially targeting the elderly and those with basic education. ; En la actualidad, muchos gobiernos ofrecen a sus ciudadanos servicios públicos a través de internet (administración electrónica). En este trabajo se analizan tres factores que podrían explicar el uso de la administración electrónica: perfil sociodemográfico de los ciudadanos, niveles de calidad de los servicios públicos ofrecidos por ese medio y grado de satisfacción de los ciudadanos con esos servicios. Los resultados ponen de manifiesto que los ciudadanos que prefieren utilizar internet como medio de contacto o que utilizan la administración electrónica se caracterizan por ser personas jóvenes, con estudios universitarios o estudiantes. En cambio, las personas que no utilizan la administración electrónica o que prefieren el canal presencial son mayoritariamente personas mayores con estudios primarios. En segundo lugar, a pesar de que los ciudadanos perciban una alta calidad y tengan un alto grado de satisfacción con esos servicios públicos, esto no resulta en altas tasas de uso de la administración electrónica. Por último, para incrementar el uso de la administración electrónica es primordial la utilización de interfaces sencillas, intuitivas y fáciles de usar por cualquier persona, especialmente por personas mayores y con estudios primarios. ; Atualmente, muitos governos oferecem aos seus cidadãos serviços públicos por meio da internet (governo eletrônico). Este artigo analisa três fatores que poderiam explicar o uso do governo eletrônico: perfil sociodemográfico dos cidadãos, níveis de qualidade dos serviços públicos oferecidos por esse meio e grau de satisfação dos cidadãos com esses serviços. Os resultados mostram que os cidadãos que preferem usar a internet como meio de contato ou que usam o governo eletrônico são caracterizados por serem jovens, com estudos universitários ou estudantes. Por outro lado, aquelas pessoas que não usam administração eletrônica ou que preferem o canal face a face são, em sua maioria, pessoas idosas com educação primária. Em segundo lugar, embora os cidadãos percebam uma alta qualidade e tenham um alto grau de satisfação com esses serviços públicos, isso não se traduz em altas taxas de uso de governo eletrônico. Finalmente, a fim de aumentar o uso da administração eletrônica, o uso de interfaces simples, intuitivas e de fácil utilização é essencial, especialmente para os idosos e com o ensino primário.

A large majority of Governments are trying to achieve the development and acceptance of its projects of e-Government as a way to improve the perceived quality of the services it provides and to facilitate access to them. Once developed various models that explain the adoption of e-Government, is stated the need to study this phenomenon jointly with the digital divide. In this line, this work analyses the moderator role played by the educational level of citizens in the adoption of e-Government, concluding that the educational level moderates the relationship between the effort expectancy and social influence and use intention. To the contrary arises that the educational level of the citizen doesn't moderate the relationship between the performance expectancy and use intention, neither the one that linked to this last and facilitating conditions with the use of e-Government platforms. ; A large majority of Governments are trying to achieve the development and acceptance of its projects of e-Government as a way to improve the perceived quality of the services it provides and to facilitate access to them. Once developed various models that explain the adoption of e-Government, is stated the need to study this phenomenon jointly with the digital divide. In this line, this work analyses the moderator role played by the educational level of citizens in the adoption of e-Government, concluding that the educational level moderates the relationship between the effort expectancy and social influence and use intention. To the contrary arises that the educational level of the citizen doesn´t moderate the relationship between the performance expectancy and use intention, neither the one that linked to this last and facilitating conditions with the use of e-Government platforms.

A large majority of Governments are trying to achieve the development and acceptance of its projects of e-Government as a way to improve the perceived quality of the services it provides and to facilitate access to them. Once developed various models that explain the adoption of e-Government, is stated the need to study this phenomenon jointly with the digital divide. In this line, this work analyses the moderator role played by the educational level of citizens in the adoption of e-Government, concluding that the educational level moderates the relationship between the effort expectancy and social influence and use intention. To the contrary arises that the educational level of the citizen doesn't moderate the relationship between the performance expectancy and use intention, neither the one that linked to this last and facilitating conditions with the use of e-Government platforms.