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In this article, the authors address the recent trajectory of local e‐government in the United States and compare it with the predictions of early e‐government writings, using empirical data from two nationwide surveys of e‐government among American local governments. The authors find that local e‐government has not produced the results that those writings predicted. Instead, its development has largely been incremental, and local e‐government is mainly about delivering information and services online, followed by a few transactions and limited interactivity. Local e‐government is also mainly one way, from government to citizens, and there is little or no evidence that it is transformative in any way. This disparity between early predictions and actual results is partly attributable to the incremental nature of American public administration. Other reasons include a lack of attention by early writers to the history of information technology in government and the influence of technological determinism on those writings.

Why local government cybersecurity? -- What is cybersecurity? -- Cybersecurity 101 for local governments -- What the literature tells us about local government cybersecurity -- Cyberattacks on local government -- Managing local government cybersecurity -- Cybersecurity policies local government s should adopt -- People: The root of the problem -- The NIST Framework demystified -- Cybersecurity law -- Important questions to ask -- The future of local government cybersecurity -- Summary and recommendations.

"This book begins with a simple question. Why examine cybersecurity among America's local governments? What's so special about these organizations that they deserve scrutiny? They are, after all, just organizations, and most, if not all organizations have certain similarities, especially the need to maintain effective levels of cybersecurity. The need for cybersecurity is demonstrated every day and is a common staple in the popular media. And, local governments do not differ, much if any, in the need for cybersecurity from organizations such as Microsoft, Target, Home Depot, J.P.Morgan Chase, the White House or many others. The similarity to which readers should be aware is that all of these organizations have been successfully hacked... as has a growing number of local governments"--